Subscription has expired, please renew payment to keep Microsoft 365

This article will discuss the “Subscription expired, renew payment to retain Microsoft 365” notification that appears on Windows 11/10 computers. This is not an error message, but an alert you see in Notification Center. According to reports, some users are still receiving this notification despite having an active subscription. If you encounter a similar situation, you can refer to the suggestions provided in this article.

Subscription has expired, please renew your payment to retain Microsoft 365

If you receive a notification that your subscription has expired, it is recommended not to click on the links or take action immediately. Please make sure to verify the authenticity of the notification through official channels before updating your payment to avoid potential infection risks to your system.

Check your subscription status

Check your payment information

Scan your system with good anti-malware or anti-virus software

Contact Microsoft Support

let us start.

1]Check your subscription status

It is recommended that you log in to your Microsoft account to check your subscription status. You may need to renew your subscription or contact Microsoft Support. After logging into your account, go to the service subscription page to check the status.

2]Check your payment information

Next, please check your payment information. Make sure the expiration dates of the cards you add are up to date. If you receive this notification, it may be because your card has expired. Please check and update your payment method (if necessary). You can log in to your Microsoft account and view and update your payment methods on the Payment Options page.

3] Scan your system with a good anti-malware or antivirus

This may be a phishing attempt to obtain the username and password for your Microsoft account. Cybercriminals often try this method to leak users’ confidential information.

If you have checked your subscription status and payment details in your Microsoft account, you will still receive this notification and we recommend that you do not click on it. Your computer may be infected. We recommend that you scan your system with a good anti-virus or anti-malware software.

If you accidentally clicked on the notification and opened the webpage in your browser, please pay careful attention to its URL before entering your Microsoft account credentials. Phishers create web pages that look similar to official website pages. These pages can be identified by their URL.

4]Contact Microsoft Support

This notification may have occurred due to a glitch on Microsoft's part. We recommend that you contact Microsoft Support for further assistance.

that's all. Hope this helps.

Do you need to continue paying for Microsoft 365?

Yes, you must continue to pay for Microsoft 365. Microsoft 365 is available on a subscription basis. Monthly and annual subscription plans are available. Subscriptions will automatically renew based on the plan you selected.

How can I get Microsoft Office for free?

You can't get Microsoft Office without paying. However, you can use the web version of Microsoft Office for free, but if you want to install Microsoft Office on your system, you have to purchase it.

Read next: Microsoft Word is trying to recover your information.

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