Fixed: Dropbox There Was an Error Downloading Your File

Solve Dropbox file download error: "Error downloading file"

I encountered Dropbox "Error downloading file" error in Windows system? MiniTool provides you with a variety of practical solutions.

Dropbox is one of the most popular cloud storage services, providing desktop and online versions, both supporting cloud storage, file synchronization and other data storage services. However, sometimes when downloading a Dropbox file, an error message "Error downloading a file" appears. How to solve this problem? Please try the following methods, which also work for "Error uploading a file by Dropbox".

How to fix Dropbox "Error downloading file" error

Method 1: Check the network connection

Dropbox downloads and upload files rely on good network connections. Unstable or interrupted network connections may cause Dropbox file download to fail.

To troubleshoot network issues, you can try connecting to another Wi-Fi or switching to an Ethernet connection. In addition, you can run the Windows-owned network troubleshooting program to find and solve network problems.

Step 1: Press the Windows I key combination to open Windows settings.

Step 2: Select the Update and Security options.

Step 3: Go to the Troubleshooting tab in the left panel, and then click Internet Connect and Run Troubleshooting .

Wait for the troubleshooting process to be completed. After that, try uploading or downloading the file again to see if the "Error downloading file in Dropbox" issue has been resolved.

Method 2: Rename the file/folder

If you cannot download files from Dropbox, you may want to consider changing the file name. Excessively long file names or file names containing special characters (@, #, $, %, etc.) may cause the Dropbox file to be downloaded. Try changing the file name before re-downloading.

Method 3: Use Dropbox web version

If you are experiencing an "Error downloading file" issue while using Dropbox desktop version, try Dropbox online version. Similarly, if you are encountering this error while using the web version, try using the Dropbox desktop version.

Method 4: Clear the browser cache

For Dropbox web version, the "Error downloading file" error can be effectively resolved by clearing the browser cache. Here is an example of Google Chrome:

Step 1: In Chrome, click the three-dot icon in the upper right corner.

Step 2: Select Settings .

Step 3: Enter "Cache" in the top search bar and click Clear browsing data .

Step 4: In the pop-up window, select the cached data you want to delete, and then click Clear Data .

Method 5: Reinstall Dropbox

Reinstalling the application can solve many program problems. You can uninstall Dropbox by visiting "Apps and Features", and then visit the official Dropbox download website to re-download and install.

Method 6: Use other cloud disk or data backup software

In addition to Dropbox, there are many other cloud disk and data synchronization backup software. For example, OneDrive is a powerful cloud storage service developed by Microsoft that allows you to store photos, documents, videos, and more. You can download it from its official website or log in on your browser.

In addition, MiniTool ShadowMaker is an excellent data backup and file synchronization software that supports backup files, folders, partitions, entire hard disks and even operating systems.

You can click the button below to download the trial version and enjoy all the features for free within 30 days.

Summarize

This tutorial explains how to resolve the error "Error downloading a Dropbox file". Hope these methods help you.

If you have any questions about this topic or MiniTool software, feel free to leave a comment below.

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