Up to 15 percentage points higher, the 'five-star rating' of Samsung's Galaxy S24 series mobile phones in the US market surpassed Apple's iPhone for the first time

February 14 news, according to the latest report released by market research agency PerfectRec, based on Google search reviews of mobile phones on Best Buy, Verizon, AT&T and other platforms, the Samsung Galaxy S24 series has exceeded the iPhone series for the first time.

This satisfaction survey on the Galaxy S series mobile phones has insight into 177,000 user reviews since 2020, including more than 2,750 reviews for the S24 series. Regarding the satisfaction level of Apple iPhone, we mainly analyzed 140,000 user reviews from September 2019 to the present, and then calculated the proportion of five-star praise for each device. According to the report, after the Samsung Galaxy S24 series was launched in the U.S. market, the five-star praise rate of the base model Galaxy S24 was 91%; the five-star praise rate of the Galaxy S24 Ultra was 88%, and user satisfaction was much higher than that of Samsung’s previous models. generation Samsung Galaxy S mobile phone. While the iPhone 15 Pro has lower ratings than the iPhone 14 Pro and 13 Pro, iPhone 15 Pro and iPhone 15 Pro Max user satisfaction has dropped significantly as of January 2024. Satisfaction with previous generations of Samsung Galaxy S base models and Galaxy SUltra models in the United States:

	Galaxy S	Galaxy S Ultra
S24	91%	88%
S23	75%	82%
S22	61%	74%
S21	73%	71%
S20	68%	72%

2023 U.S. Samsung and Apple Flagship Satisfaction Report: ##15 Pro Max / S24 Ultra74%88% Attached is the original address of the report. Interested users can read it in depth.

	iPhone	Galaxy
iPhone 15 / Galaxy S24	76%	91%
15 Plus / S24 Plus	77%	84%

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