Home >System Tutorial >Windows Series >0x0000011b What should I do if the shared printer cannot be connected?
php editor Xiaoxin has some practical suggestions on solving the problem of being unable to connect to a shared printer. Failure to connect to a shared printer may be caused by network configuration issues, driver errors, or device failure. First, make sure the network connection is normal and check whether the sharing permissions are set correctly. Secondly, try to reinstall the printer driver or update the driver version. If the problem persists, you can try restarting the printer and related devices, or contact technical support for further troubleshooting.
0x0000011b Unable to connect to the printer Solution
1. Check the printer connection
0x0000011B error is usually caused by a poor printer connection. Therefore, you first need to check whether the printer connection is correct. You can try to replug and unplug the printer's USB cable or network cable to ensure that the connection is normal. If it is a wireless printer, you can try resetting the printer's wireless network connection.
2. Check the printer driver
If the printer connection is normal, but the 0x0000011B error still occurs, it may be caused by a problem with the printer driver. You can check and update the printer driver by following the steps below.
1. Open Device Manager
You can open Device Manager by typing "Device Manager" in the Windows search bar.
2. Find the printer
In the Device Manager, find the printer and expand the option.
3. Update driver
Right-click the printer, select "Update Driver", and then select "Search automatically for updated driver".
If the 0x0000011B error still occurs after updating the driver, you can try to uninstall and reinstall the printer driver.
1. Uninstall the printer driver
In Device Manager, right-click the printer and select "Uninstall Device".
2. Reinstall the printer driver
You can download the latest driver from the printer manufacturer's website and install it according to the prompts.
3. Check the operating system
If there are no problems with the printer connection and driver, it may be caused by problems with the operating system. You can check and repair your operating system by following the steps below.
If the computer has the KB5005565 update patch, find the update code KB5005565 on the print server and delete it, restart the service system, and reconnect the client
1. Run the system file check tool
You can check and repair damaged files in the operating system by running the system file check tool.
Enter "Command Prompt" in the Windows search bar, right-click "Command Prompt" and select "Run as administrator". Type "sfc /scannow" in the command prompt and press the Enter key and wait for the system file check tool to complete.
2. Update the operating system
If the system file check tool cannot fix the problem, you can try to update the operating system. You can update your operating system by following the steps below.
Enter "Windows Update" in the Windows search bar to open the Windows Update interface. In the update interface, select "Check for Updates" and wait for the system to check for updates. If an update is available, select Install updates.
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