How do I delete other people’s reviews on Xianyu?

How do I delete other people’s comments on Xianyu? Xianyu is a large-scale online second-hand goods trading platform. Not only do many ordinary users trade second-hand goods on it, but there are also many second-hand merchants selling goods on it. In Xianyu, user reviews have a certain impact on the sales and reputation of the store. Therefore, if there are such bad reviews, merchants hope to delete them, but many friends do not know how to do this. How to delete other people's comments? Below, the editor will give you an overview of how to delete other people's comments.

How to delete other people’s reviews on Xianyu

php editor Xigua Xianyu is a popular second-hand trading platform. Users will evaluate each other’s reputation and products. the quality of. However, sometimes we may receive some bad reviews, which is detrimental to our credibility and image. So, how does Xianyu delete the reviews others have given us? I will give you a detailed answer below.

2. The two methods are customer cooperation and independent deletion. I prefer to ask customers to cooperate in deletion. This is also the most efficient method. First, you must contact the customer by phone. Contact within the platform will cause the deletion to fail. After making the call, whether it is to apologize or pay the difference. We try our best to meet the customer's requirements until the customer agrees to help delete the review. We only need to ask the customer to follow up the original review with this paragraph.

3. After completing the above steps, we found the customer service and explained that the customer gave the wrong review due to his own reasons, which was misleading to other customers. This review is untrue, please help delete it. It should be noted that many customer service personnel are unprofessional and do not have the authority to delete them. If they are rejected, be patient and change a few more customer service personnel to solve the problem. After the deletion is completed, the customer service interface will send a message to notify you. Currently, Xianyu uses a free traffic system, which strictly controls seller data. Only by doing everything possible to avoid some negative data can the store operate stably for a long time.

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