How to file a complaint against a courier on JD.com

php editor Xigua will introduce to you how to complain about couriers on JD.com. In the daily online shopping process, it is common to encounter express delivery problems. If you encounter unsatisfactory courier service, you can make a complaint in the following ways. First, you can log in to your account on the JD.com APP or official website, enter the order details page, find the "Complaint" option in "Order Operations", and click to enter the complaint page. In the complaint page, you can select the specific issue of the complaint, fill in the relevant information, upload relevant evidence, and finally submit the complaint. JD customer service will investigate and deal with the complaint after receiving it and give you a reply and solution as soon as possible. In addition, you can also call JD.com’s customer service hotline 400-606-5500 to make a complaint, and the customer service staff will provide you with further help and guidance. Hope the above content is helpful to you!

How does JD.com complain about a courier

1. Open the app and enter My Center and click "My Orders"

2. Select the delivery person of the order you want to complain about

3. As shown below, click to get more service options

4. As follows, you can submit complaints and feedback to customer service

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