How to file a complaint against a merchant on JD.com

How does JD.com complain to merchants? JD.com is an online shopping software with very rich product resources. It can bring consumers a large number of high-quality products and provide users with the most diverse purchasing services. In JD.com, if there are quality problems with the goods we purchase, we can contact the merchant or customer service for return or exchange. If we want to complain and report the merchant, we can also contact and negotiate with customer service to obtain full support from the platform. If you don’t know what to do specifically, please follow the editor to introduce how to report merchant complaints.

How to complain about merchants on JD.com

php editor Apple will introduce to you how to complain about merchants on the JD.com platform. As China's largest comprehensive e-commerce platform, JD.com provides consumers with a convenient shopping experience. However, sometimes we may encounter some problems during the shopping process, such as product quality not meeting expectations, merchants' poor service attitude, etc. At this time, making a timely complaint to the JD.com platform is an important way to protect your own rights and interests. Below, let us learn about the specific complaint process and precautions.

2. Pull down to select the customer service option, click to enter

3. Enter to find the complaint and rights protection entrance, click to enter

4. Select the corresponding order number that requires feedback, click You can complain on the right

5. If you have specific order items, click on the bottom to give feedback

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