Can the ticket grabbing software "acceleration package" improve the success rate? Railway 12306 answers related questions

The China Railway WeChat official account released a message last night, answering the public concern about purchasing train tickets during the Spring Festival. Yang Lipeng, the technical director of the public account, said that the 12306 Science and Technology Innovation Center will continue to work hard to improve system stability to ensure that users can purchase train tickets smoothly.

Yang Lipeng said that some "ticket grabbing software" sets a large number of words 12306 in their relevant pages and function introductions, making passengers mistakenly believe that they have cooperated with the railway 12306 platform and that the ticket amount is guaranteed. The actual situation is that the 12306 platform has never cooperated with any third-party platform organization, nor has it allocated ticket amounts to any third-party platform for sale, nor has it conducted data link with any third-party platform. The remaining ticket data displayed on the "ticket grabbing software" platform page is obtained by crawling the information displayed on the page from the 12306 platform, and then modifying and processing it. When the train tickets for a certain train are sold out, the 12306 platform will show that there are no tickets for the train, but when it is displayed on the "ticket grabbing software" platform, it will be changed to "ticketed", which essentially allows passengers to "buy a long trip and take a short trip" and " Buy the short and multiply the long”.

"Ticket-grabbing software" induces passengers to set up multiple destination combinations, spend more money and buy tickets for a few stops ahead of the actual arrival station, "buy a long-distance ride and take a short-distance" method, and buy short-distance tickets first to get on the train. , buy tickets using the "buy short and take long" method if you don't get off the bus in violation of regulations. Under "Have a ticket", additional small print prompts are set, such as "Buy for a few more stops" or "You don't have to get off the bus for the whole journey, just get on the bus to pay the ticket", etc. This kind of "Have a ticket" does not really have a ticket from the departure station to the arrival station. "Buy a short trip and take a short trip" will make passengers pay more. "Buy a short trip and take a long trip" and get on the train to pay for tickets may trigger an overcrowding alarm and affect the safety of train operation. The railway department will ask those who "buy a short trip and take a long trip" to get off the train in accordance with regulations. Passenger travel will be greatly affected.

In addition, "ticket grabbing software" will also recommend unreasonable transfer plans, causing the platform to show that tickets are available, but in fact the transfer time is very short, which can easily cause passengers to miss the transfer. However, "ticket grabbing software" only cares about successful ticket purchases in order to earn fees.

Yang Lipeng said that in order to make more profits, some "ticket-grabbing software" also create the concept of "accelerated packages" with various styles and fees such as fast, light speed, VIP, etc., and engage in false propaganda to make passengers mistakenly believe that they are purchasing " The "Acceleration Package" service can increase the success rate of ticket grabbing. According to 12306 backend data analysis, regardless of whether or not the "acceleration package" is purchased, the successful ticket purchase time is the same. "The online 'ticket grabbing software' can grab tickets together, then refund the tickets without paying or after paying, and then let the returned tickets meet the waiting list submitted by you." In fact, used this method to grab tickets. The probability is extremely low. Because the waiting list submitted by the "ticket-grabbing software" needs to eventually enter the 12306 waiting queue, and the waiting list of the 12306 system is cashed in the order of the time the order is generated, the ticket-grabbing software cannot adjust the waiting list at the back to the front. At the same time, the 12306 system can Through multiple channels, orders with abnormal waiting list demand are identified and dealt with, and tickets will not be given priority to meet abnormal waiting list demand.

Yang Lipeng also mentioned that the basic principle of railway ticket allocation is to coordinate and consider the convenience of passengers along the line to purchase tickets and make full use of railway transportation resources, taking into account both long and short distances. The allocation is mainly based on the historical passenger flow and ticket pre-sale situation of the originating station and stations along the way. Priority is given to long-distance passengers taking the bus from the originating station to the terminal station. When there are remaining long-distance tickets, ticket sales The system will adjust part of the ticket amount to stations with demand along the way. At present, in the national railway operation map, the proportion of short-distance passenger trains under the management of the railway bureau reaches 65%, giving short-distance passengers a large choice.

Regarding the phenomenon of "a large number of empty seats" on online trains, the main reasons may be due to the following aspects: First, these trains may be return trains with one-way passenger flow, with fewer passengers; second, to take care of For passengers at intermediate stations, some seats are reserved on the train; third, some trains with longer routes have sparse passenger flow in certain sections.

According to news, since the Spring Festival travel ticket went on sale on January 12, the Railway 12306 website has sold 398 million train tickets, of which the number of tickets during the Spring Festival reached 258 million. The 12306 Internet ticketing system performed well in coping with the pressure of ultra-large-scale concurrent access, successfully passed the pre-holiday ticketing peak, and the system ran stably and smoothly. An average of 35.842 million registered users successfully log in to the system every day, and the highest number of successful logins in a single day reached 44.898 million. The average daily page views are 62.21 billion, and the highest single-day page views reached 87.56 billion. These data show the efficient operation and huge number of visits of the 12306 system during the Spring Festival travel period.

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