How to solve the problem of the other party not hearing the sound in the WeChat video call (effective measures to solve the problem of the other party having no sound in the WeChat video call)

When using WeChat video calls, sometimes you may encounter the problem that the other party cannot hear the sound. This situation can be caused by many reasons, but don’t worry, we can take some effective measures to solve this problem. In this article, PHP editor Xinyi will introduce some methods to solve the problem of no sound from the other party in WeChat video calls. I hope it can help you.

Check whether the microphone setting is turned on

Select, click on the personal avatar in the upper right corner of WeChat "Settings" - "General" - "Voice and video call settings" "Make sure the microphone switch is on. The other party will not be able to hear your voice if the microphone setting is turned off.

Check whether the microphone is occupied by other applications

Sometimes, causing WeChat to be unable to use the microphone for calls, the microphone may be occupied by other applications. Then try the WeChat video call again, check the running applications in the phone settings, and close other applications that are using the microphone.

Check whether the network connection is stable

An unstable network connection may also cause the other party to be unable to hear the sound in a WeChat video call. It is recommended to connect to Wi and ensure that the network connection is stable. Before making a video call - avoid using 4G networks or places with weak network signals for calls and Fi networks for video calls.

Check whether the microphone is damaged

Sometimes, the other party cannot hear the sound because the microphone is faulty or damaged. You need to replace or repair the microphone. If the microphone cannot record properly, you can try to use other recording applications to test whether the microphone is working properly.

Upgrade WeChat version

Fix some known issues and bugs, the WeChat team often launches new versions. This problem may be solved. You can try upgrading WeChat to the latest version. If you encounter the problem that the other party cannot hear the sound.

Restart the WeChat application

Sometimes, the other party cannot hear your voice, and the WeChat application may have some glitches. Restart the video call. In this case, you can try to exit the WeChat app and restart it.

Check the problem with the other party's equipment

It may be caused by a problem with the other party's equipment, if the other party cannot hear the sound. And try to adjust the volume. It is recommended that the other party check whether their microphone settings are correct. You can ask the other party to restart their device and try the call again if the problem persists.

Try using headphones or speakers

Sometimes, using headphones or speakers may solve the problem of the other party not being able to hear the sound. Or switch to speaker mode to see if that solves the problem and try using headphones for calls.

Clear WeChat cache

Excessive WeChat cache may also cause some call problems. Select and find the WeChat application "Storage" - "Clear Cache" in the phone settings and then try the WeChat video call again to clear the WeChat cache.

Turn off the noise reduction function

But sometimes it will affect the transmission of sound. The noise reduction function can reduce the interference of environmental noise on calls. To see if this solves the problem of the other party not being able to hear the sound, you can try turning off the noise reduction function during a video call.

Check the system permission settings

Find the permission settings of the WeChat application and make sure the microphone permission is turned on in the phone settings. WeChat will not be able to access the microphone, causing the other party to be unable to hear the sound, if the permission is not turned on.

Restart your phone

Sometimes, there may be problems with WeChat video calls and some glitches may occur in the phone system. To restart the call, you can try restarting the phone in this case.

Customer Service

Feedback the problem to them and seek a solution. If the problem still cannot be solved through the above methods, you can try customer service. The WeChat customer service team will provide relevant assistance according to the specific situation.

Update operating system

Updates to the operating system may also fix some issues related to the microphone driver. You can try to update the operating system and retry the WeChat video call, check if there is an available system update in the phone settings, if so.

Check device hardware problems

It may be caused by device hardware problems, if none of the above methods can solve the problem. To solve the problem of the other party not being able to hear the sound, it is recommended to contact a mobile phone repair professional to check the device hardware in this case.

However, during use, you may encounter the problem that the other party cannot hear the sound. WeChat video calling is a convenient way of remote communication. Equipment problems and other aspects, this article introduces 15 effective solutions, including checking microphone settings and stable network connection. It is hoped that these methods can help users solve the problem of the other party not being able to hear the sound during a WeChat video call.

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