Home > Article > Computer Tutorials > How to solve the problem that the printer cannot be connected after the Win11 23H2 update?
php editor Yuzai will introduce to you the solution to the problem that the printer is not online after the Win11 23H2 update. Recently, many Win11 users have encountered the problem that the printer cannot be connected after upgrading to version 23H2, which has brought inconvenience to work and life. After investigation and testing, we have summarized some solutions, hoping to help users who encounter this problem. Below we will introduce these solutions one by one, hoping to provide you with effective help.
win11 23h2 update after the printer is not online problem analysis
Method 1,
1. First, we enter the C: WindowsSystem32 location of the c drive.
2. Find the win32spl.dll file and back it up to another location.
#3. Then we go to the computer connected to the printer, right-click the start menu and open Run.
#4. Enter regedit during operation and press Enter to open the registry.
5. After opening, enter the computer HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrint location.
#6. After entering, create a new DWORD value in the blank space on the right.
7. Then rename this value to RpcAuthnLevelPrivacyEnabled.
#8. Double-click to open it, change the value to 0 and confirm to save.
9. After the modification is completed, just restart the computer to solve the problem of the shared printer being unable to connect.
Method 2.
1. Right-click Start in the taskbar below and select Run in the options to open.
2. Enter gpedit.msc and press Enter to open.
3. Enter the Group Policy Editor, click Computer Configuration Windows Settings Security Settings Local Policy Security Options on the left, and find the account on the right: Guest Account Status Double click to open.
#4. Set its status to enabled.
#5. Then double-click to open the account on the right: local accounts with empty passwords only allow console login, set it to disabled, and click OK to save.
Method 3.
1. We open the control panel.
#2. Click again to view network status and tasks.
#3. Then click on the left to change advanced sharing settings.
4. Then enable network discovery and printer sharing and save the changes.
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