Why can’t the computer shut down smoothly?

Why the computer cannot shut down properly

Quick solution to the problem that the computer cannot shut down normally

Many users often encounter this situation when using their computers - the computer does not respond when trying to shut down Windows or there is a blank screen with a blinking cursor and other shutdown failure failures. How to solve this kind of failure?

Shutdown process and failure reasons

The Windows shutdown program will complete the following functions in sequence during the shutdown process: First, complete all disk write operations to ensure data integrity. Then, clear the disk cache to free up system resources. Next, close all currently running programs to ensure the system shuts down safely. Finally, convert all protected-mode drivers to real mode so they can be reloaded on the next boot. These steps ensure that the system shuts down gracefully and saves important data.

Disable quick shutdown

The main reasons for Windows system shutdown failure include the following points: the sound file selected when exiting Windows is damaged, the hardware configuration is incorrect or damaged, the BIOS configuration is incompatible, the "Advanced Power Management" or "Advanced Power Management" or "Advanced Power Management" in the BIOS "Advanced Configuration and Power Interface" settings are inappropriate, the video card does not assign the correct IRQ in real mode, some programs or TSR programs do not close properly, incompatible, corrupted or conflicting device drivers are loaded, etc.

Fault analysis and solution

1. The sound file is damaged when exiting Windows

You can try to determine if the "Exit Windows" sound file is corrupted. Open the "Control Panel" and click on the "Sound" option. Here you can suppress the "Exit Windows" sound. If Windows shuts down normally, the problem is most likely caused by a corrupt exit sound file. To resolve this issue, you can restore the sound files from a backup or reinstall the program that provided the sound files. Alternatively, you can set "Exit Windows" to be silent.

2. Quick shutdown is abnormal

Quick shutdown is a new feature in Windows98, which can greatly reduce shutdown time. However, this feature is incompatible with some hardware and may cause the computer to stop responding. You can run "Msconfig" and disable fast shutdown in the "Advanced" options. If the computer can shut down normally, it means that the hardware device is incompatible.

3. Pay attention to "Advanced Power Management"

In addition, the "Advanced Power Management (APM)" function on the computer can also cause shutdown or black screen problems. To determine whether APM will cause shutdown problems, you can open "Device Manager" and open "System Devices". Uncheck "Enable power management" in "Advanced power management". If the computer shuts down normally, the cause of the problem may be APM.

4. Start-up and shutdown failure

We often encounter problems such as "You can safely shut down the computer" when Windows is just started, or it shuts down immediately when it starts or restarts when it shuts down. The cause of this type of failure is generally caused by damage to the Wininit.exe or Vmm32.vxd file. The solution is to retrieve these two files from the WINDOWS installation program compressed package. Place it in the Windows\system subdirectory, rename Vmm32.vxd to Vmm32.XXX for backup, then open "System Tools", select "System Information" - "System File Checker" in "Tools", select "From Extract a file from the installation disk" and enter "Wininit.exe" or "Vmm32.vxd". Repeat this step to replace the file Wininit.exe or Vmm32.vxd.

5. There is a problem with Config.sys or Autoexec.bat

Extract a file from the installation disk

In addition, you can check whether there are conflicts in the Config.sys file or Autoexec.bat file. Use a text editor to check the contents of these two files to see if there are any redundant commands. You can also use "rem" to prohibit the execution of certain statements and gradually eliminate them until conflicting commands are found.

6. Check CMOS settings

Incorrect CMOS settings can also cause computer shutdown problems. You can enter the CMOS settings page when the computer starts, focusing on checking the CPU FSB, power management, virus detection, IRQ interrupt shutdown, disk startup sequence and other option settings. is it right or not. For the specific setting method, you can refer to your motherboard manual, which has very detailed setting instructions. If you really don’t understand the settings, it is recommended that you just use the factory default settings

Why can’t the computer shut down normally?

1. No power support enabled

Click "Start → Settings → Control Panel → Power Options → High-Energy Power Management" and check "Enable advanced power management support".

2. BIOS settings are incorrect

It may be that the power management options in the BIOS have been modified by mistake. If you are familiar with BIOS settings, please enter the BIOS and try to modify the power management options in the BIOS. If you are not familiar with BIOS, simply select the "Load default setup" option to restore the BIOS to the factory default settings.

3. Office XP also causes trouble

Ctfmon.exe in Office XP has always been a controversial issue. Ctfmon.exe is Microsoft's text service file. As long as the user installs Office XP and installs the "Optional User Input Method Component", this file will automatically call it to provide text for speech recognition, handwriting recognition, keyboard and other user input technologies Input support. Even if we do not start Office XP, Ctfmon.exe is still running in the background. It is it that often causes shutdown failures. You may wish to uninstall it.

Click "Start → Settings → Control Panel → Add/Remove Programs", select "Microsoft Office XP Professionain With FrontPage" among the currently installed programs, click the "Change" button, and in the "Maintenance Mode Options" dialog box Select the "Add or Remove Features" option, click Next, the "Select installation options for all Office applications and tools" dialog box will pop up, expand the "Office Shared Features" option, select the "Chinese Optional User Input Method" option, in Select "Don't install" in the pop-up menu, as shown in Figure 2, and click the "Update" button.

4. APM/NT Legacy Node is not enabled

Under normal circumstances, if the APM/NT Legacy Node is not turned on, it may cause a shutdown but cannot automatically cut off the power supply. Enter the Device Manager and click "View → Show Hidden Devices" in the menu bar to display all hidden devices in the system. Check the device list box to see if there is an APM/NT Legacy Node option. If your computer supports this feature, there will be this option. Double-click it and click the "Enable Device" button in the properties dialog box that pops up.

5. For 98 systems, you can click Run-msconfig-click Advanced in the dialog box that appears-check Disable Quick Shutdown.

Why the computer cannot shut down normally

"The reason why the computer cannot shut down normally;

1. In most cases, viruses and Trojans cause the computer to fail to shut down normally. A typical virus is a kidnapping Trojan. It is a new type of extremely destructive Trojan. Unlike traditional viruses, it kidnaps system files. The registry is started at startup, causing the computer shutdown button to disappear.

2. The Windows sound file is damaged and cannot be shut down.

3. Incorrect CMOS settings may cause the computer to fail to shut down properly.

4. The "Advanced Power Management (APM)" function on the computer can also cause shutdown or black screen problems.

Solution to the problem of shutting down the computer:

1. The computer was damaged by Trojan virus and the registry information was maliciously changed. The solution is as follows:

Step one: Enter the main interface and enter [Check and kill Trojans]

Step 2: After installation, click "Trojan Scan" to use the full scan function

2. The repair method caused by the user accidentally modifying the computer shutdown configuration file is as follows

1. Start"→"Run", enter "regedit" in the "Run" dialog box, click "OK" to find the following: HKEY-LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policiesClick "system ” folder, and then double-click the “shutdownwithoutlogon” item on the right.

2. "Start" → "Run", enter "gpedit.msc" in the "Run" dialog box, and then click the "OK" button. In the Group Policy window, double-click Administrative Templates → Taskbar and Start Menu, and then double-click Remove and block access to the 'Shutdown' command on the right. In the 'Remove and block access to the 'Shutdown' command Properties" window, click the "Settings" tab, select "Disabled", and then click the "OK" button.

3. First, you can determine whether the "Exit Windows" sound file is damaged - open the "Control Panel", open "Sound", and cancel the "Exit Windows" sound. If Windows shuts down normally, the problem is caused by exiting the sound file. To solve this problem, you can restore the sound file from a backup or reinstall the program that provides the sound file. You can also define "Exit Windows" to be silent.

4. When the computer starts, you can enter the CMOS settings page and focus on checking whether the CPU FSB, power management, virus detection, IRQ interrupt shutdown, disk startup sequence and other options are set correctly. For the specific setting method, you can refer to your motherboard manual, which has very detailed setting instructions. If you really don’t understand the settings, it is recommended that you just restore the factory default settings.

5. Check whether the "Advanced Power Management (APM)" function can also cause shutdown or black screen problems. You can open "Device Manager" and open "System Devices". Uncheck "Enable power management" in "Advanced power management". If the computer shuts down normally, the cause of the problem may be APM. "

Follow my method to solve the problem, and if it doesn’t work, ask me again.

The above is the detailed content of Why can’t the computer shut down smoothly?. For more information, please follow other related articles on the PHP Chinese website!