What to do if iMessage cannot be sent normally on iPhone?

If you are unable to send messages normally when using the iMessage function on your iPhone, or the sent messages are displayed as green message bubbles instead of blue message bubbles, you can refer to the following information to try to solve the problem.

1. Check settings

In the "Settings" App, tap "Cellular Network". Make sure your phone number is enabled. If using multiple SIM cards, make sure the phone number you want to use is selected and enabled.

In the Settings app, tap Messages, close and reopen iMessage. Tap Send & Receive. Tap the phone number you want to use for Messages.

##It is recommended to use only one phone number or one email address as the message sending and receiving address to avoid being unable to Issues with sending messages normally.

2. If you see a red exclamation mark

When sending a message, if you see a red exclamation mark and "Not yet sent" ” warning, please check your network connection. Tap the exclamation point icon, then tap Try Again.

##3. If you can only send paid information

If you see a green (instead of blue) message bubble, the corresponding message was sent via MMS/SMS (not iMessage).

There may be multiple reasons for this happening:

The recipient of this message does not have an Apple device.

# iMessage is turned off on your device or on the recipient's device. To check if iMessage is turned on on your device, go to Settings - Messages - iMessage.

iMessage is temporarily unavailable on your device or the recipient's device. You may need to try updating the device system to resolve the issue.

4. If you can only receive messages on another device

If you have an iPhone and Another iOS or iPadOS device (such as an iPad), your iMessage settings may be set to use your Apple ID (rather than your phone number) to receive and send messages.

To check if your phone number is set up to send and receive messages, go to Settings > Messages, then tap Send & Receive Set up (requires binding your phone number to your Apple ID) so you can use your phone number to send and receive iMessages.

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