Deloitte launches self-developed AI chatbot PairD and the Big Four accounting firms compete for AIGC

According to reports, Deloitte recently launched its own generative AI chatbot for its 75,000 employees to help them complete daily tasks faster Work. It's a sign that one of the world's Big Four accounting firms is looking to automation as a way to increase productivity.

According to reports, Deloitte has recently launched a chatbot called PairD, specially designed for its 75,000 employees in Europe and the Middle East. Deloitte is a global company with more than 450,000 employees. In the latest fiscal year as of the end of June 2023, Deloitte's revenue has reached US$65 billion.

Deloitte employees using the PairD AI chatbot can use it to create PPT presentations, as well as write emails and code. It is said that Deloitte developed this chat tool itself based on the AI ​​Academy, an AI training program run for clients, rather than using chatbots provided by third-party providers such as OpenAI.

Deloitte said in a statement that the PairD AI chatbot can also provide best practice recommendations for project management, develop project plans and recommend task priorities.

Deloitte emphasizes the need to verify the accuracy and completeness of AI

However, the PairDAI chatbot faces some challenges. According to the Financial Times, Deloitte employees were told that the chat tool could provide inaccurate information about people, places and facts. This can lead to misleading and confusion.

Deloitte employees were asked to conduct manual due diligence and quality assurance before using the chatbot to verify the accuracy and completeness of the output, according to a source with knowledge of the system.

As part of the promotion, Deloitte is also offering 800 staff at disability charity Scope free access to the chatbot. Richard Houston, CEO of Deloitte NSE, said: "We believe that generative AI should be accessible to everyone. As a company, our responsibility is to ensure that the adoption of AI promotes social equality rather than exacerbating existing disparities."

This involves not only access to technology, but also the ability to use technology, which will help create opportunities and close the digital divide. We are committed to increasing the accessibility of our AI platform, helping Scope leverage the full potential of the PairD AI chatbot to benefit charities and people with disabilities. Houston emphasized.

The Big Four accounting firms are all ambitious in adopting AI

In the past year, generative AI has attracted attention from industry organizations around the world, with the Big Four accounting firms (Deloitte, Ernst & Young, KPMG and PricewaterhouseCoopers) are also actively exploring the use of this technology to provide more AI consulting services to clients.

According to reports, EY has been using AI technology to help detect business fraud as part of its audit business. Ernst & Young used an AI system developed with a British client to review the accounts of 10 companies and found two cases of suspicious activity. All were later proven to be frauds.

KPMG also provides employees with AI systems to help them work. This reportedly allows the company's junior employees to take on more advanced tasks. Newly hired employees can now complete tax audits that previously could only be left to colleagues with more than three years of experience.

Just months before Deloitte adopted the PairD AI chatbot, the company announced 800 job cuts in the UK as part of a cost-cutting plan.

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