Home > Article > System Tutorial > How to solve the problem that WeChat cannot open Tencent documents in Win11
Tencent Documents is popular among office workers because of its remote assistance and co-working functions. However, recently some users have experienced problems with Win11 WeChat being unable to open Tencent Documents. This may be related to software compatibility.
Method 1:
1. First try to update the WeChat version.
2. Update the win11 system version and you should be able to open Tencent documents.
Method 2:
1. If it still doesn’t work, you can download a Tencent document client separately.
2. After the download and installation is completed, open the Tencent document.
3. Then use WeChat to log in to Tencent Docs.
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