How to solve the problem of black screen on Apple mobile phone and unable to turn on? Do I need to send it for repair?

The iPhone screen suddenly goes black and cannot be turned on. There may be a problem with the battery. When we connect the iPhone to the charger, if the screen remains black and cannot be turned on, then the battery is probably damaged. However, we can try the following methods to solve this problem: 1. Check the charging cable and charger: Make sure the charging cable and charger are not damaged and are well connected. Sometimes, the charging cable or charger can cause charging issues. 2. Force restart: Press and hold the power button and volume down button (or home button, if you are using iPhone 7 or previous models) until the Apple logo appears. This operation can force restart your iPhone, which can sometimes solve the black screen problem. 3. Enter recovery mode: If force restarting does not solve the problem, you can try entering recovery mode. Connect your iPhone to your computer, launch iTunes, and select recovery mode in iTunes. Then follow the prompts from iTunes. If none of the above methods solve the problem, it is likely a hardware problem. It is recommended to go to an Apple officially authorized repair center for consultation and repair.

When a black screen occurs on a mobile phone, the first reaction of many users is that the battery is broken? Or is there a malfunction that needs to be sent for repair?

Whether the iPhone screen is black and cannot be turned on, it can be divided into hardware failure and software failure. For example:

When the iPhone battery health is below 85%, you will often encounter the problem of a sharp drop in power. If the phone is not used for a long time, the screen may suddenly go black, but this is only because the battery is low and needs to be charged in time. Therefore, when using the iPhone, we must pay special attention to the power consumption and charge the phone in time to avoid unexpected situations.

2. Upgrading and jailbreaking may cause the iPhone system to function incorrectly, causing the iPhone to fail to start normally;

3. Frequent installation of third-party channel software may cause the iPhone to have a black screen, white screen, Faults such as flickering screens occur;

4. The software does not match the system, causing the iPhone to run incorrectly and cause black or white screens.

Therefore, if there are no problems such as falling or being soaked in water, you can first try these two methods to repair it on the premise of troubleshooting the hardware failure yourself!

1. Force restart

When encountering problems such as black screen, white screen, white apple, automatic restart, and freeze on the iPhone, we can try to force shutdown and restart to solve common problems. iOS basic glitch. This operation is very simple, just follow the following steps: 1. Press and hold the power button and volume down button on your phone at the same time until the slide to power off prompt appears. 2. After the slide to power off prompt appears, continue to press and hold the power button and volume down button until the phone's screen turns off. 3. Wait a few seconds, then press the power button to restart the phone. Through this forced shutdown and restart operation, common faults that occur on the iPhone can often be solved. If the problem persists, you may need to try other solutions, such as factory reset or contact Apple customer service for help. In short, force shutdown and restart is our first step to solve iPhone failure.

Different iPhone models have different forced restart operations. Here’s how to operate each model: - For iPhone 6s and earlier models: Press and hold the home button and power button of the phone at the same time until the Apple logo appears and release your finger. - For iPhone 7 and iPhone 7 Plus: Press and hold the volume down key and power key of the phone at the same time until the Apple logo appears, and then release your finger. - For iPhone 8, iPhone 8 Plus, iPhone Just release your finger when the Apple logo appears. No matter which iPhone model you have, force restarting can help solve some common problems, such as system crashes or unresponsiveness. However, it should be noted that before performing a forced restart, it is best to try to shut down and then restart normally to avoid possible data loss.

1. Full-screen models (iPhone8 and later): Quickly press the volume up and down keys respectively, and then continue to press the power key until the Apple logo appears on the iPhone under the black screen, and then release the keys;

2. iPhone7, iPhone7Plus, etc.: Press and hold the top (or side) button and the volume down button at the same time until the Apple logo appears on the iPhone under the black screen, then release the buttons;

3. Models with a Home button (before iPhone 7): Press and hold the Home button and the power button at the same time until the Apple logo appears on the iPhone with a black screen, then release the buttons.

2. iOS system repair

When the iPhone has a black screen due to upgrades, frequent installation of third-party software, etc., or other system problems, or insufficient memory, you can use the iOS system Repair tool to repair.

For example, the Apple mobile phone repair tool uses the "standard repair" mode of the tool to repair the iPhone without losing device data. It repairs more common iOS system problems that cannot be solved by force restarting.

Operation Guide:

Step 1: Install the startup tool and connect the device to the computer through the data cable. If the software cannot be recognized normally, click "Start" directly. It is recommended to give priority to the "Standard Repair" mode, which can preserve data during repair.

Step 2: Click "Start Repair", then click "Download Firmware". After the download is successful, the repair will begin.

What is being done here is "standard repair". The whole process takes about 10 minutes. Be careful not to disconnect the data cable and wait until "Repair Completed" is displayed.

Step 3: The system is repaired successfully. A "standard repair" performed by default without losing device data.

If the iPhone cannot be repaired successfully using the standard mode, then you can consider in-depth repair. "Deep Repair" mode can more completely solve system problems on iPhone, with a success rate of up to 99%!

However, if you repair the iPhone in this mode, the device data will be lost. If you make a data backup in advance, you can restore the data after the repair is successful!

If none of the above methods can solve the black screen problem on iPhone, then there is a high probability that there is a hardware problem.

This problem cannot be solved through the above methods. It is recommended to send it to Apple for official inspection.

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