1. Why can’t I enter the App Store in Win10?
The specific solutions are as follows:
1. Check the network connection: Make sure the computer is connected to the Internet, Try visiting other websites to confirm whether the network connection is normal.
2. Clear the store cache: Open "Settings" -> "Apps" -> "Apps & Features" -> In "Microsoft Store" Find "Advanced Options" in the app and click "Reset" to clear the store cache.
3. Reset Store Apps: Find "Microsoft Store" in "Settings" -> "Apps" -> "Apps & Features" -> "App, click "Advanced Options" -> "Reset" to reset the Store App.
4. Check the time and date settings: Make sure the system's date, time and time zone settings are correct, which sometimes affects store access.
5. Check Windows updates: Make sure the system has the latest Windows updates installed. Sometimes updates can fix store issues.
6. Try to log in using another user account: Create a new local user account and try to use this account to log in to the store application to see if that solves the problem.
2. What is the connection solution for Win8 App Store?
The specific solutions are as follows:
1. Check the network connection: Make sure the device is connected to the Internet, Try opening other websites to confirm whether the network connection is normal.
2. Clear the store cache: Open "PC Settings" -> "General" -> "App Store", click the "Clear" button to clear the store cache.
3. Reset Windows Store: Open the "Command Prompt" (run as administrator) and enter the command
wsreset.exe
, press Enter to execute this command and reset the store cache.4. Check the time and date settings: Make sure the system's date, time and time zone settings are correct, sometimes incorrect time settings will affect the store's connection.
5. Check firewall and security software: Sometimes security software or firewall settings may block the store's connection, temporarily turn it off or change the settings to test whether you can connect.
3. Why can’t I log in to the App Store in Win10?
The specific solutions are as follows:
1. Check the Microsoft account: Make sure the Microsoft account used is If it works, try to log in to your Microsoft account in the browser to check if you can log in.
2. Reset the Microsoft Store app: Enter "Settings" -> "Apps" -> "Apps and Features" and find "Microsoft Store" app, click "Advanced Options" and select "Reset" to reset the Store app.
3. Check the time and date settings: Make sure the system's date, time and time zone settings are correct, this may affect store login.
4. Clear the store cache: Open "Settings" -> "Apps" -> "Apps & Features", under the "Microsoft Store" app Find "Advanced Options" and click "Reset" to clear the store cache.
5. Check network connection and proxy settings: Make sure the device is connected to an available network and there are no misconfigured proxy settings. Sometimes proxy settings can affect the store's Log in.
Summary:
The inability to enter the Win10 App Store may be caused by network problems, store cache or Microsoft account issues. You can try to solve these problems by clearing the store cache, resetting the store app, checking the network connection, and confirming the Microsoft account.
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