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Update carefully! Win11 KB5025239 update causes TPM 2.0 error reporting, blue screen and other issues

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2023-12-21 14:39:29953browse

Microsoft released KB5025239 cumulative update for Win11 system during the Patch Tuesday event day in April. After users installed it, the version number increased to Build 22621.1555.

慎升级! Win11更新KB5025239后遇 错误报告 TPM 2.0 / 蓝屏 等问题

According to reports from foreign technology media Windows Lastest, in the Reddit community and Microsoft’s official Feedback Hub forum, many users reported that various problems occurred after installing the April cumulative update.

A summary of these problems is as follows:

  • Reduced SSD performance, resulting in longer boot time.
  • The Windows Security application interface does not display properly, Error Reporting does not have TPM 2.0 installed, and the Error Reporting LSA is turned off.
  • After installing the update, there is no response when clicking the desktop icon, or the desktop icon disappears.
  • The Windows Update page freezes during update and displays an unhelpful error message.
  • Problems using File Explorer, Taskbar and Task Manager
  • In rare cases, a blue screen may occur.

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