Hengchang’s self-developed AI large model “Hengji Yuan” won the 2023 Technology Innovation Award

"Leading the construction of a modern industrial system with technological innovation", "Promoting industrial innovation with technological innovation, especially promoting the development of new industries, new models and new dynamics through disruptive technologies and cutting-edge technologies, and cultivating new productivity"," Accelerate the development of artificial intelligence and widely apply digital intelligence technology"... The just-concluded Central Economic Work Conference once again emphasized the strategic position of science and technology and encouraged enterprises to strengthen their leading position in scientific and technological innovation and find the direction of scientific and technological innovation

On December 15, the 4th STIF 2023 International Science and Technology Innovation Festival and DSC 2023 International Digital Service Conference were grandly held in Beijing, with the theme of "Integration of Digital and Reality to Promote High-Quality Development". With its innovative spirit of bravely reaching new heights, daring to be the first, and innovative digital intelligence applications in the field of large models, Hengchang successfully won the "2023 AI Large Model Technology Application Innovation Award" and won the "Hengji Era" self-developed large language model Honor

The "Hengji Yuan" independently developed by Hengchang won the "2023 AI Large Model Technology Application Innovation Award"

Salute to the light of technological innovation: Entering the era of digital intelligence

The world is gradually leaving the information age and entering the intelligent age. The entire physical world and economic and social life are being driven by digitalization. Data has become the basis for future economic and social activities, and digital assetization is an important turning point in the transformation of the industrial economy into the digital economy. This drives individuals, companies and society into a new era. Recently, in his speech "Digital Economy Era: Data Wealth Era", Zhu Min, Vice Chairman of the China Center for International Economic Exchanges and former Vice President of the International Monetary Fund, expressed this view

Currently, as a new round of technological revolution and industrial transformation accelerates, new technologies, new business formats, and new scenarios with the digital economy as the core are emerging in large numbers. According to the latest data, by 2022, China's digital economy will reach 50.2 trillion yuan, a year-on-year growth of 10.3%, accounting for 41.5% of GDP. Data output reached 8.1 ZB (ten trillion bytes), a year-on-year increase of 22.7%, accounting for 10.5% of the world, ranking second in the world. Against this background, China’s scientific and technological innovation is accelerating, and the wave of digital intelligence is also accelerating.

As a highly influential annual event in the field of scientific and technological innovation, the 2020 STIF International Science and Technology Innovation Festival and Digital Services Conference aims to focus on the latest development trends of science and technology, showcase new technological technologies and new applications around the world, and convey the spirit of scientific and technological innovation spirit to help strengthen the country through science and technology. According to reports, nearly a thousand guests attended this Science and Technology Innovation Festival. More than 300 of the world's most innovative companies competed on the same stage. More than 200 important guests shared cutting-edge views on the spot, influencing and interacting with more than 20 million people

In order to pay tribute to practitioners and leaders of China’s scientific and technological innovation, commend their outstanding achievements and role models, and encourage and promote more Chinese enterprises to jointly promote the high-quality development of China’s economy, this Science and Technology Innovation Festival has a special “Science and Technology Innovation Festival” "Light of Creation" Annual Selection

The representative of Hengchang Technology Center (first from left) came to the stage to receive the award

The general manager of Hengchang Technology said that they won the "2023 AI Large Model Technology Application Innovation Award". He said that "Hengji Era" is the condensed result of their digital intelligence innovation over the past 12 years, and is also a milestone in Hengchang's transformation from financial technology to technology finance. This not only means that "Hengji Era" has been highly recognized by the market and industry, but also proves that in the wave of digital and real integration, Hengchang focuses on vertical fields and explores the strategic deployment and transformation ideas of innovative applications of large models.

The three “digital intelligence carriages” gave birth to the “efficiency revolution”

Rewritten: Scientific and technological innovation is the only way to build a new development pattern and achieve high-quality development. Looking back on 2023, this year is not only the year of the explosion of large-scale models, but also the year of rapid changes in the financial industry. Driven by the "Battle of 100 Models", large-scale models have rapidly developed from general-purpose models to industrial models for vertical fields, and the financial industry has become the main battlefield. At the same time, large-scale models have demonstrated higher accuracy and lower application thresholds in various tasks, injecting new vitality into the digital transformation and technological empowerment of financial enterprises. The recently released "2023 Large-scale Model Application Report in the Financial Industry" pointed out that large-scale models have brought iterative upgrades to original business scenarios for the financial industry with their multiple capabilities, promoting the "efficiency revolution"

"Hengjiyuan" is a large-scale language model independently developed by Hengchang's technical team. It focuses on the field of financial services and has a wide range of application scenarios. This model can be used in intelligent outbound calls, telesales, customer service, training, quality inspection, R&D and other occasions. At present, "Hengjiyuan" has been successfully used in the fields of intelligent outbound calls, customer service and training, and based on this, three intelligent robots have been developed: intelligent outbound call robots, intelligent customer service robots and intelligent sparring robots

With the support of large-scale language models, Hengchang intelligent outbound call robots can not only build an intent recognition knowledge base based on past business data, but also customize the outbound call process. When users deliberately avoid using standard words, the large-scale language model It can also guide users to ask questions based on the context, and enrich outbound call skills for different user response scenarios. Intelligent customer service robots based on large-scale language models and BERT models can extract the core of customer chats through continuous iteration of advanced algorithm technology, understand text semantics, perform knowledge retrieval and automatically answer, thereby improving efficiency and providing high-quality customer service. The intelligent sparring robot uses large-scale language model technology to fine-tune the downstream tasks of the intelligent training platform, thereby improving training efficiency

"With the launch of 'Hengjiyuan', it not only gave birth to new business scenarios, but also brought more possibilities for enterprises to reduce costs and increase efficiency." The general person in charge of Hengchang Technology said, "After the team's efforts, According to testing and effect tracking, after using Hengchang intelligent customer service robots, the number of dialogue rounds can be increased by more than 13%, the problem resolution rate of each business channel is expected to increase by 5%, and the problem unrecognition rate of each business channel is expected to decrease by 20%. In addition, Hengchang Chang's outbound call dialogue robot can also significantly reduce labor costs and improve outbound call efficiency."

As digital transformation continues to deepen, the focus of enterprise digital intelligence iterative upgrades has turned to how to seize the opportunity of large-scale model technology, promote the innovation and application of large-scale models, and strengthen digital empowerment. Hengchang actively explores the in-depth application of large-scale language model technology, opens up new ways to improve quality and efficiency by closely integrating business scenarios, and effectively interprets the theme of this conference "Integration of data and reality to promote high-quality development." Therefore, "Heng Ji Yuan" deserves the award

As Mr. Qin Hongtao, the founder and CEO of Hengchang, has emphasized many times, "The next ten years will be a link between the past and the next for Hengchang, and it will also be a decade of hard work. Hengchang will take advantage of the future. The golden decade will accelerate the transformation from financial technology to technology finance." Looking forward to 2024, Hengchang will take the award as a new starting point, benchmark against cutting-edge technology trends, and seize the important opportunity period for the explosive application of large models in vertical fields. Continue to promote the deep integration of large models and business scenarios, use technology as a powerful engine, accelerate progress, and help the high-quality development of China's digital economy!

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