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What to do if avast reports false positives

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2023-12-06 11:52:331037browse

Solutions for avast false positives: 1. Exclude specific files or programs; 2. Exclude the entire folder; 3. Check the file path; 4. Check the program behavior. Detailed introduction: 1. Exclude specific files or programs. If Avast falsely reports a file or program as a virus, you can try to add the file or program to the exclusion list, so that Avast will no longer scan and misidentify the file or program. Report; 2. Exclude the entire folder. When Avast mistakenly reports a folder as a virus, you can exclude the entire folder, not just the specific files or programs in it, etc.

avast false positives can take the following methods:

1. Exclude specific files or programs:

If avast falsely reports a file or the program is a virus, you can try adding the file or program to the exclusion list. This way, avast will no longer scan and false positive the file or program.

To exclude specific files or programs, please follow these steps:

1.1. Open avast settings and go to the "File Exclusion" or "Program Exclusion" option.

1.2. Add the files or programs you want to exclude to the exclusion list. You can add it by clicking the "Add File" or "Add Program" button.

1.3. Confirm the exclusion settings and restart avast for the changes to take effect.

2. Exclude the entire folder:

When avast mistakenly reports a folder as a virus, you can exclude the entire folder, not just the specific files in it. or program.

To exclude an entire folder, follow these steps:

2.1. Open avast settings and go to the "File Exclusion" option.

2.2. Click the "Add Folder" button.

2.3. In the pop-up dialog box, find and select the folder you want to exclude.

2.4. Confirm the exclusion settings and restart avast for the changes to take effect.

3. Check the file path:

If avast falsely reports that a file is a virus, but you are sure that the file is safe, you can try to check the file path. correct. Sometimes, the path to a file can be incorrectly identified as a virus or malware.

To check the file path, please follow the steps below:

3.1. In the avast interface, find and click the name of the file or program that was falsely reported.

3.2. In the pop-up file properties window, check whether the path of the file is correct. If the path is incorrect, you can try to correct the path.

3.3. If the path is correct but still misreported, you can try to contact avast technical support or seek help in the avast community.

4. Check the program behavior:

If avast falsely reports a program as a virus, but you are sure that the program is safe, you can try to check the operation of the program Is the behavior normal? Occasionally, certain features of a program may be mistakenly identified as viruses or malware.

To check the program behavior, please follow the steps below:

4.1. In the avast interface, find and click the name of the program that was falsely reported.

4.2. In the pop-up program properties window, check whether the running behavior of the program is normal. If a program doesn't behave as expected, you can try disabling or removing some of the program's features or plug-ins.

4.3. If the program behaves normally but is still being falsely reported, you can try to contact avast technical support or seek help in the avast community.

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