Quest 3 VR headset controller tracking issue causes user dissatisfaction, Meta says it is investigating

IT House reported on November 2 that Meta is investigating the tracking issues of its Quest 3 VR headset. Previously, users reported that in some games, the tracking performance of the controller is "much worse than that of Quest 2." .

On the Meta community forum, user NotDream reported that he encountered tracking issues with the Quest 3 controller when playing Gorilla Tag (a VR game that requires waving your arms to run, jump, and climb), saying "At medium speeds Loss of tracking during rapid hand movements," such as throwing or catching a ball.

IT House noticed that members of other forums also claimed to have encountered similar tracking issues in other VR games, such as Beatsaber, Supernatural, and Tennis Esports. One of the game developers named carrotstien (allegedly the developer of Eleven Table Tennis) believes that the problem is caused by the LED arrangement on the controller. Carrotstien also said: "Some users insisted on using their Quest 2 headsets and returned the Quest 3 due to tracking issues."

According to reports, in the past few weeks, users have posted on Reddit complaining about similar controller tracking issues. These issues seem to be particularly pronounced for competitive players who use adapters, a controller attachment, like a batting grip, that makes the gaming experience more natural

In response to the NotDream post, the Meta Quest support team stated that the team is actively investigating tracking issues and working to improve performance, especially for "competitive players" in games such as Gorilla Tag, Supernatural, IB Cricket, and Eleven Table Tennis ”

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