Why can’t I access the Internet even though I’m connected to wifi?

Reasons for connecting to wifi but not being able to access the Internet: 1. The broadband is in arrears or has expired; 2. The network cable is loose; 3. The device has been used for a long time; 4. There is a problem with the WiFi itself; 5. There is a problem with the router; 6. Scheduled dialing is enabled on the router; 7. The modem is powered off; 8. The broadband DNS server cannot provide domain name resolution services for some reason; 9. The IP address obtained by the mobile phone is in an IP segment that prohibits access to the Internet.

Reasons why it shows that the Internet is not available when connected to wifi:

1. The broadband is in arrears or expires and needs to be paid or renewed in time.

2. The network cable is loose and you need to tighten both ends of the network cable.

3. The equipment is caused by long-term use. You can cut off the power of optical modems, routers, computers and other Internet equipment for 10-20 seconds, then turn on the power and restart it.

4. If there is a problem with the WiFi itself, it will cause the WiFi to be unable to connect properly and the Internet will not be able to access the Internet. Or the broadband will be in arrears and the Internet will not be able to access the Internet, so these problems will occur. Contact broadband customer service.

5. There is a problem with the router. The router may be overheated or damaged, causing signal transmission problems. Unplug the network cable and plug it in again

6. The router has enabled scheduled dialing, and the current time is not within the automatic dialing time period. Use it after a while.

7. The modem power is turned off and the router cannot dial the network. Plug in power.

8. The broadband DNS server cannot provide domain name resolution services for some reason. The external phenomenon is very similar to being unable to access the Internet. It can easily be confused as a network failure. Please contact customer service.

9. The router has set up IP address filtering, and the IP address obtained by the mobile phone is in an IP segment that prohibits access to the Internet. Contact customer service.

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