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How to solve the problem of red cross on win7 computer speaker

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2023-08-21 11:40:245464browse

Win7 computer speakers display a red cross, indicating that there is a problem with the audio device. The solutions are: 1. Check the volume settings, the device has been selected as the default playback device; 2. Check the audio driver, automatically search for updates or manually download and Install the latest audio driver; 3. Ensure that the power supply and audio cable are connected properly; 4. Run the audio troubleshooting tool provided by Windows; 5. Restore the system configuration.

How to solve the problem of red cross on win7 computer speaker

# Operating system for this tutorial: Windows 7 system, Dell G3 computer.

On a Windows 7 computer, the speaker icon displays a red cross, indicating that there is a problem with the audio device. You can try the following methods to solve this problem:

  1. Check the volume settings:

    • Right-click the volume icon on the taskbar and select "Open Volume Mixer" ".
    • Make sure the main volume and application volume are not muted or turned down.
    • Make sure the required audio device (speakers, headphones, etc.) is selected as the default playback device.
  2. Check the audio driver:

    • Right-click "Computer" and select "Properties".
    • In the system window, select "Device Manager".
    • Find "Sound, video and game controllers" and expand this option.
    • Right-click on the listed audio device (usually "Speakers" or "Audio Output Device") and select "Update Driver Software".
    • Follow the prompts to select the option to automatically search for updates, or manually download and install the latest audio driver.
  3. Check the physical connections:

    • Make sure the speakers or headphones are properly connected to the audio jack and that the jack is not loose or damaged.
    • If using external speakers, please make sure the power and audio cables are connected properly.
  4. Run the audio troubleshooting tool:

    • Click the "Start" button and select "Control Panel."
    • Open "Hardware and Sound" and select "Troubleshoot Audio Playback Issues".
    • Follow the prompts and run the audio troubleshooting tool provided by Windows.
  5. Restore system configuration:

    • If the problem occurred recently, you can try to use the "System Restore" function to restore the computer to its previous normal working state. status.
    • Click the "Start" button, select "All Programs", and then find "System Restore" in the "System Tools" folder.
    • Select an available restore point and follow the prompts.

If the above methods do not resolve the issue, there may be a hardware failure or a deeper system problem. It is recommended to contact the computer manufacturer's technical support team or professionals for further diagnosis and repair.

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