How to solve the problem of Win7 unable to shut down

The solutions to Win7 failure to shut down are: 1. Press and hold the power button on the computer host to force shutdown; 2. End the task and shut down; 3. Clean up the system junk files; 4. Update drivers and system patches. , and restart the computer.

# Operating system for this tutorial: Windows 10 system, Dell G3 computer.

Windows 7 cannot shut down normally. You can try the following methods to solve the problem:

1. Force shutdown:

   • Press and hold on the computer host power button until the computer shuts down completely. Please note that this is a very crude way of shutting down and is recommended only when other solutions fail.

2. End the task and shut down:

   • Press the "Ctrl Alt Del" key at the same time to open the Task Manager.
   • In Task Manager, switch to the "Processes" tab.
   • Find the process named "explorer.exe", select it, and then click the "End Process" button.
   • Close the Task Manager and press the "Win R" key at the same time to open the Run dialog box.
   • In the run dialog box, enter "shutdown -s -t 0" (without the quotes), and then press Enter.
     This will force close all applications and shut down the computer immediately.

3. Clean up system junk files:

   • Press the "Win R" key to open the run dialog box.
   • Enter "cleanmgr" (without quotes) and press Enter.
   • In the disk cleanup tool, select the main system drive letter (usually the C drive).
   • Check the file types to be cleaned, such as "temporary files", "download files", etc.
   • Click the "OK" button to start cleaning.

4. Update drivers and system patches:

   • Visit the official website of the computer manufacturer to download the latest drivers and Windows 7 system patches.
   • Install these drivers and patches and restart your computer.

If the above methods cannot solve the problem, there may be a deeper system failure. It is recommended to contact the computer manufacturer's technical support team or professionals for further diagnosis and repair.

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