Home > Article > Technology peripherals > Microsoft Windows 11 update causes problems: Cumulative update KB5029263 has multiple obstacles
According to reports from foreign technology media Windows Latest, Microsoft released the cumulative update KB5029263 for Windows 11 systems on the Patch Tuesday event day on August 17. Unfortunately, this move triggered a series of problems that made users We are in trouble
According to user feedback, multiple problems were encountered during the installation of this cumulative update. Some users reported that when installing the KB5029263 update released on August 9, a disturbing red dot warning suddenly appeared on their taskbar, making them unable to get rid of it
In addition, users also reported that during the update process Stuttering occurs when reaching 96% of the progress. Even after trying methods such as restarting, the problem still cannot be solved.
Troublingly, although some users successfully installed the KB5029263 update, they encountered The file explorer process (explorer.exe) is stuck, resulting in the inability to perform any operations. A user said: "I performed a cumulative update on August 12, 2023, and the system automatically installed KB5029263 and KB5028948. After the update, I cannot open any folders or files, and the application runs in the background but does not work properly."
At the same time, Microsoft's Surface Pro X also experienced problems after installing the August update. Users found that they could not use Snapdragon X24 LTE modem. When clicking on the LTE Modem tab in Device Manager, the error message "The device cannot start. (Code 10)", followed by "(Operation Failed) The requested operation failed. ”
This update may cause driver problems, because the event viewer displays “Device install required” and below it displays “Device QCMS\VEN_QCOM&DEV_0489&SUBSYS_MSWW8180\3&33c1b731&0&0 required further installation”
Although Surface Pro X The owner tried reinstalling the driver and refreshing it using the driver provided by Microsoft's official website, but unfortunately these operations did not solve the problems caused by the update
Currently, Microsoft has not made an official response to these problems. However, the editor will continue to follow up on the progress of the incident and provide affected users with the latest information and solutions to help them return to normal use. If you also encounter similar problems, please wait patiently for Microsoft to release a repair patch or try to contact their technical support Support for help
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