OpenAI is evaluating content moderation capabilities to increase efficiency and reduce human intervention

Artificial intelligence startup OpenAI said they are testing GPT-4’s content moderation feature, allowing anyone with OpenAI API access to use the feature to build their own artificial intelligence-assisted moderation System

This site learned from the OpenAI official website that GPT-4 can be used to formulate appropriate content policies and add labels or make comments to posts faster. The company has been testing the technology and inviting customers to experiment as well. With this system, the process of developing and formulating a content strategy is shortened from months to hours.

OpenAI says this feature offers a more positive outlook for the future of digital platforms, easing the psychological pressure on large numbers of human moderators by helping regulate online traffic according to platform-specific policies

▲ The efficiency of AI audit (LLM) and junior auditor (pool B) is equivalent

OpenAI audit has the following advantages over traditional audit:

• tags are more consistent. Content policies are constantly evolving and often very detailed. People may interpret the policy differently, or some moderators may take longer to digest new policy changes, resulting in inconsistent labels. In contrast, LLM is sensitive to subtle differences in wording and can instantly adapt to policy updates to provide users with a consistent content experience.
• Faster feedback loop. The cycle of policy updates — developing new policies, applying labels, and gathering human feedback — is often a long, drawn-out process. GPT-4 can shorten this process to just a few hours, allowing for faster responses to new hazards.
• Reduce mental burden. Continuous exposure to harmful or objectionable content may cause emotional exhaustion and psychological stress for reviewers. Automating such tasks benefits the well-being of those involved.

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