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HomeCommon ProblemHow to fix voicemail not working on iPhone

Whether it is a friend, relative or colleague, whenever we miss their call, they will leave us a message in their voicemail for us to read at any time. This feature is very useful in all situations.

But there are many reports from iPhone users that voicemail is not working on their iPhone and they are unable to get any messages from the missed messages.

You can do this if you don't have voicemail set up on their iPhone at all, maybe the call forwarding feature is enabled, cellular connection issues, Phone app issues, etc. After analyzing the problem, we have gathered information and developed a series of solutions, which are listed below.

Initial Fix

  1. Set up voicemail manually – For the voicemail feature to work, you must set it up for the first time on your iPhone, unless it doesn’t work . So, go to the Phone app and select the Voicemail tab. If you find the Set up now option, click it and follow the on-screen instructions to complete it.
  2. Create a custom greeting message for your voicemail – If callers have any blank greeting message, they are less likely to leave any message thinking it is not a voicemail. Therefore, you have to create a custom greeting message by going to the Phone app and tapping on the Voicemail tab. After that, click on the Greetings option in the upper left corner and follow the on-screen instructions.

Fix 1 – Restart the Phone App

Step 1: Launch the App Switcher on your iPhone.

Step 2: To do this, you have to swipe up from the bottom left corner to the right side.

Step 3: Once you see all the apps running in the background on the App Switcher, find the Phone app and swipe it up Use to force close it.

How to fix voicemail not working on iPhone

# Step 4: After closing, go to the Home screen page and click on its icon to reopen the Phone app.

Fix 2 – Turn off call forwarding

Step 1: Open the Settings app.

Step 2: Go to Phone option.

How to fix voicemail not working on iPhone

Step 3: Then click on the “Call Forwarding” option.

How to fix voicemail not working on iPhone

Step 4: Wait a few seconds until the details load.

Step 5: Click the Call Forwardingtoggle switch to disable it as shown in the screenshot below.

How to fix voicemail not working on iPhone

Fix 3 – Refresh Mobile Network Connection

This issue may be caused by interference from mobile network signals around you. Therefore, you need to refresh your mobile network signal via airplane mode as explained below.

Step 1: Go to the "Settings" page.

Step 2: Click thetoggle switch for Airplane Mode to turn it on.

How to fix voicemail not working on iPhone

Step 3: Once activated, it will disconnect your iPhone’s mobile signal.

Step 4: We recommend waiting for about 2 minutes, after which you must deactivate

Airplane Mode by tapping the toggle button again from the settings menu list.

How to fix voicemail not working on iPhone

Fix 4 – Reset Network Settings

Some users have reported that by resetting the network settings, they resolved the issue. After resetting the network settings, they were able to read their voicemails as before. Given this, we recommend users to try performing a network settings reset on their iPhone.

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