Many users often encounter problems when using computers that they cannot solve. At this time, remote consultation is a very good choice, and in the Win10 system, the system has a built-in remote assistance function. The editor below will take you to take a look!
Steps:
Applying Quick Assist is very easy. Unlike other remote support tools, this tool operates fully according to Internet protocol specifications and is therefore compatible with server firewalls.
1. To run Quick Assistance, please enter "Quick Assistance" in the input box in the lower left corner of the taskbar icon, and then click "Quick Assistance" in the results list page. If you want to provide support, click Help Others. Appropriate technical staff should be provided to assist with course content gradually and quickly.
Before prompt assistance, you need to log in with a Microsoft account or work/school account. If you have Windows account or Multifunctional Security Administrator (MSA) account login credentials, Rapid Assistance will try to use that account. You can always change your account by clicking "Sign in with another account."
3. Convert it into a code that must be shared with the remote user within 10 minutes. After which time the encoding will expire. You can also share code with remote users verbally or via email.
4. After sharing the code, the remote user must enter the code in the QuickAssist home screen, and then click "Share Screen".
5. Providing suitable employees can also choose: good control or display screen. Choose one of the options below. The default setting selection is "Good Control".
6. Before starting a screen sharing session, the remote user must be granted permissions by clicking "Allow" on "Share Screen".
Once a shared display session begins, the assisting worker will be able to see a series of selectable options at the top of the remote user's desktop. The principles of Quick Assistance are very similar to other solutions that have worked remotely so far. You can also use the buttons in the upper right corner of Quick Help to stop and end conversations. A rewritten version of this sentence is as follows: In addition to displaying the annotation screen, it can exchange text messages with the remote user, restart the remote device and enable the resource manager. Users can freely cancel the request to restart the device and complete the screen sharing session.
Note: Use the "F1 key" to open "Bing Search" on the web page. The keyword is "How to get help in Win10", which provides you with more help, including quick help and simple solutions. .
Excellent special tools that quickly provide temporary assistance without the need for other equipment. The creation of a remote session may take a few seconds, depending on the speed of your Internet connection and other factors, but overall it works very well for a free built-in tool. While the assisting user must have an MSA, work, or school account to use the Quick Assist feature, the assisting user does not need to meet all requirements.
The above is the detailed content of How can I provide assistance or receive remote support on a Win10 computer?. For more information, please follow other related articles on the PHP Chinese website!

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