"Microsoft confirms issues with Windows 10 KB5015807 update"

If you thought skipping a Windows 11 upgrade would save you from persistent issues with the latest update, we have some bad news for you. While Windows 11 update (KB5015882) broke the Start menu, users also reported annoying issues in Windows 10 KB5015807.

KB5015807 is part of Windows 10's July 2022 Patch Tuesday cycle, which includes fixes to several individual files involved in making the operating system and other Microsoft applications or drivers work properly. Patch Tuesday updates typically include fixes for critical security issues that could allow viruses to infect your system.

Users report that Windows 10 KB5015807 fails to install on some systems and the download ends abruptly without any warning. Users in the Feedback Hub and Reddit have flagged this:

"There were some issues installing the update, but we'll try again later. If you keep seeing this and want to search the web or Contact support for information, this may help: (0x800f0831),” the error message reads, providing no clues as to what went wrong during the installation.

KB5015807 Breaks printing in Windows 10

In addition to failed installations, users are reporting that the Windows 10 July 2022 update may break printers. The printer will be reinstalled with another instance of the printer, and neither instance has the specified port (USB) assigned, causing all printers to not print at all.

The company has confirmed this in an update to its support documentation.

In the updated document, Microsoft noted that the company has received reports of devices creating duplicate copies that have been installed on the same printer. Duplicate entries use similar names and the suffix "Copy1", and applications that rely on a specific name cannot print.

This update will also affect normal printer use, and normal printing operations may not be possible.

Microsoft is currently developing a new update to address the issue, but there is a temporary workaround to fix the issue in KB5015807:

1. Open the Settings app.
2. Navigate to the Bluetooth & Devices section and find your copy of the printer. You can delete the copy of the printer and continue using the original installation.
3. If you continue to encounter the same problem, you can also install the latest driver for your printer. Another workaround is to reinstall the printer after successfully removing it from the system.

"We are currently investigating a resolution and will provide an update when more information becomes available," Microsoft noted.

Print errors in Windows 10 or Windows 11 have been a persistent problem for several months. Microsoft has released patches and updates to address the printing issues, but the updates caused other problems.

It's likely that Microsoft will focus more on fixing the problem once and for all, and the printing situation will eventually get better.

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