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Recently, many websites or applications that use WeChat Pay have encountered a very difficult problem - WeChat Pay callbacks suddenly stopped working. Especially webmasters or programmers who use PHP to develop WeChat payment generally encounter this problem.
So, why is this? How to solve? This is explained in detail below.
1. The reason why WeChat payment callback stopped working
Let’s first look at the reason why WeChat payment callback stopped working. After analysis, the following possible reasons can be drawn:
2. How to solve the problem of WeChat payment callback stopping working
Next, we will introduce how to solve the problem of WeChat payment callback stopping working according to these situations.
If the SSL/TLS certificate problem causes the WeChat payment callback to stop working, the solution is relatively simple and only needs to be checked and updated. Certificate is enough. The specific steps are as follows:
The first step is to open the browser, visit the domain name used for the WeChat payment callback, and check whether there is an SSL/TLS certificate error message. If so, it can be determined that a certificate issue caused the callback to fail.
The second step is to log in to the backend management system of the SSL/TLS certificate provider. If the certificate has expired, you need to purchase and apply for it again. If the certificate has not expired, you can try to reinstall the certificate.
The third step, after redeploying the certificate, confirm that the certificate has taken effect. This can be verified by visiting tools such as https://www.sslshopper.com/ssl-checker.html.
If a DNS resolution issue causes the WeChat payment callback to stop working, you need to check whether the DNS resolution is correct. The specific steps are as follows:
The first step is to open a command line window and use the ping command to check whether the domain name can be resolved and accessed. If you can't access it, you need to check if your DNS settings are correct.
The second step is to bypass DNS resolution by modifying the hosts file. Open the hosts file and add the following content:
127.0.0.1 www.example.com
Note that www.example.com needs to be replaced with the domain name used for the WeChat payment callback. After saving the modifications, restart the browser and visit the WeChat payment callback page. If it works normally, it can be determined that a DNS resolution problem caused the callback to fail.
If a firewall or security policy issue causes the WeChat payment callback to stop working, you need to check and adjust the security policy. The specific steps are as follows:
The first step is to check whether the firewall or security policy blocks access to WeChat payment callbacks. You can view firewall or security policy logs to find and analyze related error messages to determine the problem.
The second step is to adjust the firewall or security policy rules based on the error message to allow access to WeChat payment callbacks. It should be noted that both security and usability issues should be taken into consideration and rules that are too loose or too strict should be avoided.
If it is a code problem that causes the WeChat payment callback to stop working, then you need to check the code and fix it. The specific steps are as follows:
The first step is to open the code file of the WeChat payment callback and check whether there are errors or exceptions in the code. You can use debugging tools such as Xdebug or PHPStorm for step-by-step debugging and testing.
The second step is to find and fix errors in the code based on the error information. It should be noted that before repairing the code, you should back it up and test it to make sure that no new problems will be introduced after the repair.
The third step, after repairing the code, redeploy the program and test it. Testing includes confirming whether the WeChat payment callback can be triggered normally, whether the callback result can be processed normally, and whether the result can be correctly returned to WeChat Pay, etc.
3. Summary
The problem of WeChat payment callback and stopping of working often requires time, energy and technical investment to solve. Different solutions can be adopted for different situations. When actually solving the problem, we need to carefully analyze and investigate to avoid blind operations, so as to ensure the security of accounts and user information.
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