Windows 11 touch screen not working: 8 fixes

Clean Screen

If you see touch screen issues on your Windows 11 PC, the first thing you should do is grab a cleaning cloth. Grease and dirt can accumulate on the screen, making it unresponsive.

To fix this problem, use a microfiber cloth to clean any dirt, debris, and smudges from the screen. Using gentle pressure, wipe from the center of the screen to the edges.

If you have stubborn stains or debris, don't use alcohol or soap. Instead, use equal parts vinegar and distilled water. Dab the mixture onto a microfiber cloth and continue wiping.

Let the screen dry naturally before starting to use it again.

Disabling and re-enabling the touch screen

If your touch screen still doesn't work, you can try disabling and re-enabling it to make it work.

To disable the touch screen on Windows 11, follow these steps:

1. Open the Start menu using the Start button or Windows key .
2. Type Device Manager and click on the top result.

3. When Device Manager opens, expand the Human Interface Devices section.
4. Right-click on the HID Compliant Touchscreen and select Disable Device.

5. Click Yes when the verification message appears.
   
6. Your touch screen should be disabled. You can re-enable it by right-clicking a HID-compliant touchscreen and selecting Enable Device.
   
7. After re-enabling the touch screen, check that it is working properly by touching the screen.

Restart your PC

Many potential problems can be solved by restarting Windows 11, including issues with your touch screen. For example, if the screen suddenly becomes unresponsive, a quick reboot can fix the problem.

To restart your PC, right-click the Start button and select Shut down or log off>Restart.

When your PC recovers, log in and see if the touch screen is now working properly. If it still doesn't work properly, you'll need to do additional troubleshooting.

Check for the latest hardware drivers

Another thing to do is to make sure your touchscreen (and device) has updated hardware drivers.

You can check for updated drivers using the following steps:

1. Click the Start button, type Device Manager, and then select top result.
2. When Device Manager opens, expand the Human Interface Devices section.
3. Right-click on the HID Compatible Touch Screen and select Update Driver.

4. When the Update Driver wizard opens, browse to the location of the updated driver that you downloaded from the manufacturer. Alternatively, you can let Windows automatically search for the best driver. If a new driver is found, follow the on-screen instructions to install it.

Get updates from the PC manufacturer

Most PCs these days come with an app that allows you to get updates directly from the manufacturer Get software and driver updates from here. It varies from machine to machine, but the idea is the same.

Run the OEM update software and install any necessary updates it finds. Hopefully it will find an update to fix your unresponsive touchscreen.

#If you don’t have the app installed, search your device manufacturer’s website. The manufacturer should provide drivers for your make and model of touchscreen PC, which you can then download and install manually.

Check for Windows Updates

You should make sure Windows security and functionality (including bug fixes) are up to date. Some Windows 11 updates can fix buggy touch screens and other hardware issues.

To manually check for Windows updates, use the following steps:

1. Open Start > Settings and click the Windows Update button.
2. Click the Check for Updates button in the upper right corner and install any updates it finds.
3. A restart may be required to complete the update process - right-click on the Start menu and press Shut Down or Exit > Restart.

Run the Hardware and Devices Troubleshooter

Another method you can try is to run the Hardware and Devices Troubleshooter. It can detect problems and apply fixes automatically.

To run the troubleshooter, use the following steps:

1. Right-click the Start button and select Windows Terminal (Admin) from the menu .
2. Type the following command and press Enter:

msdt.exe -id DeviceDiagnostic

3. When the troubleshooter starts , follow the wizard's way and see if it fixes your unresponsive touch screen.

Calibrate the touch screen

If your touch screen is working fine but responding slowly, you can calibrate it.

To calibrate your touch screen on Windows 11, use the following steps:

1. Click Start, type cpl, and then Select Control Panel from the top search results.

2. When Control Panel opens, make sure View by: is set to Category, Then click the Hardware and Sound option.

3. On the following screen, click under the Pen and Touch category to calibrate the screen for pen or touch input Link.

4. When the Tablet PC Settings window opens, select your monitor (if applicable) and click Calibrate button.

5. When the Calibrate Pen or Touch Input Screen window opens, select Touch Input.

6. Tap the crosshair every time it appears on the screen. Once the process is complete, click Yes" to save the calibration.

Using a touch screen with Windows 11

Microsoft bet big when it released Windows 8’s “touch-first” user interface. However, many people (and equipment) were not ready at the time. In Windows 11, touch input makes more sense, and more devices support it.

If you buy a new laptop, it will most likely have a touch screen and you can give it a try. Of course, you can disable touch on Windows 11 if you prefer to keep your hands away from the screen. For more tips on using your screen, read about adjusting aspect ratio settings or changing the refresh rate on Windows 11.

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