UiPath research shows that by 2025, 67% of Chinese companies will expand or implement enterprise-wide RPA deployment

Enterprise automation software company UiPath (NYSE: PATH) recently announced that the results of the "2022 Asia Pacific (Including Japan) Automation Survey" commissioned by UiPath and commissioned by IDC showed that by 2025, 67% of Chinese companies* Will expand its robotic process automation (RPA) program or implement enterprise-wide RPA deployment. The survey also found that although 93% of Chinese companies recognize the importance and advantages of RPA, they currently do not have an enterprise-wide RPA plan.

The survey surveyed companies in nine countries in the Asia-Pacific region (including Japan), including China, Australia, Indonesia, India, Japan, Malaysia, Singapore, South Korea and Thailand. The survey examines the automation maturity of companies in Asia Pacific, including Japan, and how companies are scaling automation to achieve business growth and results. Basically, 77% of Chinese companies believe that automation will become a key element of business excellence, customer experience and successful competition in the next three years.

Michael Araneta, assistant vice president of financial research at IDC, said: “Against the backdrop of increased competition and a volatile macroeconomic environment, business leaders in Asia Pacific and Japan are increasingly recognizing the role automation can play in solving their pain points and accelerating their growth. key role in growth across the region. While improving operational efficiency and enriching customer experiences have been top priorities for leveraging automation, many businesses also see automation as a path to achieving environmental, social and governance (ESG) and sustainability goals, which will Transform your enterprise’s credibility. Yet despite these unprecedented advantages, most enterprises have been slow to implement enterprise-wide automation initiatives, driven by myriad potential challenges, including finding automation skills and talent, identifying the right fit automation software, as well as ensuring strong security and governance."

The new survey also found that automation has become an important accelerator as enterprises seek to achieve exponential growth.

In the next three years, China’s automation investment is accelerating

Between 2020 and 2021, automation spending continues to accelerate as 67% of Chinese companies increase spending. The top three business priorities for implementing automation include improving operational efficiency (77%), streamlining processes (67%), and supporting remote and hybrid work models (57%). Going forward, automation will play a greater role for Chinese companies by driving new revenue streams, deepening existing relationships with customers, and improving operational efficiency.

Araneta added: “In China, automation is becoming a topic of discussion among enterprise-level executives. More than one-third (37%) of Chinese companies surveyed said that the CIO or CTO is leading enterprise-wide automation projects. . In addition, as the importance of ESG and sustainable development continues to increase, companies in Asia Pacific and Japan are expected to receive significant investment in automation in related use cases. More than 43% of Chinese companies will automate ESG and sustainability use cases in the future , an increase from 13% in 2022.”

Important Shift to Intelligent Process Automation

Today, 93% of Chinese companies emphasize that they will shift their focus to intelligent process automation (IPA). Given that the IPA software market in Asia Pacific (including Japan) is expected to grow to US$5.5 billion by 2025, this highlights the need and potential to move beyond RPA to achieve comprehensive end-to-end process automation. In the next three years, 46% of Chinese companies will use IPA in more than 20% of project deployments.

Skilled automation talent and implementation partners are key to success

However, the legacy architecture has become a significant business challenge, as many Chinese companies say traditional architectures, data silos, and traditional System integration (63%) is the top challenge they face when scaling automation. In addition, 83% of Chinese enterprises said that skilled automation talents and strong implementation partner support are very important when choosing automation solutions, while 57% of Chinese enterprises said that they look forward to end-to-end solutions with modern and modular architecture. Enterprise-level solutions.

Civilian-led development and training have become the health care needs of future work

In 2022, 57% of Chinese companies will already have employees in non-IT fields involved in automation work, while 30% of companies plan to let Their employees are involved. In the Asia-Pacific region (including Japan), the banking and insurance industries lead the way, with 56% of non-IT employees already involved in automation, followed by the telecommunications (50%) and retail (49%) industries.

As more companies integrate automation into the work of non-IT employees, Chinese companies surveyed emphasized clear guidance on best practices (33%), cooperation with IT departments (33%), 23%) and easy-to-use tools (20%) are key elements for successful implementation. In addition, companies need to develop comprehensive training and development plans to retrain and upskill employees across teams and departments, but currently only 17% of Chinese companies are able to do so.

Mr. Zou Zuoji, Vice President and Managing Director of UiPath North Asia, said, "Chinese companies clearly realize the need to achieve enterprise-wide automation to improve productivity, save costs and enhance customer experience. However, the reality is that most Some companies are facing the challenge of scaling automation across their businesses. To upgrade their automation plans, companies must upgrade their automation mindset and leverage a holistic strategy supported by executives, supplemented by strong employee upskilling and training programs, to achieve large-scale automation in China. ”

Mr. Gao Li, head of UiPath China Customer Dongfeng Nissan Center of Excellence, said: “Automation is the best assistant for enterprise managers. Through automation empowerment, enterprise managers can improve their work efficiency and increase their sense of accomplishment and work. Happiness. Automation promotes the optimization and reconstruction of business processes, improves corporate operational efficiency, and accelerates corporate transformation and upgrading."

About the survey

Commissioned by UiPath and conducted by IDC from February to March 2022 ​​"2022 Asia Pacific (Including Japan) Automation Survey"​​, surveyed 350 companies with more than 1,000 employees in China, Australia, Indonesia, India, Japan, Malaysia, Singapore, South Korea and Thailand companies above.

This IDC information brief was written using data analysis and insights from survey results, industry-specific research, country-specific research, and analyst interviews with technology buyers in Asia Pacific (including Japan).

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