How to fix Windows Update: Trouble with Windows 11/10? 1. Run the Windows Updater Troubleshooter To launch setup, press the Windows and I keys simultaneously. Click the Troubleshooting option and then click Additional troubleshooting. Select the Run option to open Windows Update. Apply any potential solutions suggested by the troubleshooter. 2. Check whether the Update Orchestrator service enables hotkey startup. WindowsR To open a service, enter the following command in the running text box: services.msc Click OK to open the Services window. Double-click the Update Orchestrator service to open its properties window. Select the Automatic option in the Startup type drop-down menu. If the service is not running, click Start. Press the Apply and OK buttons to save the new service settings. Open the Start menu and click Power > Restart. 3. Run an SFC scan Press the Windows S hotkey to open the "Type here to search" box. Enter command prompt in the search text box. Click on the Run as administrator option shown directly below. Then enter this command and hit Enter: DISM.exe /Online /Cleanup-image /Restorehealth To start a system file scan, enter the following command and hit Enter: sfc /scannow Wait until SFC displays the results in the command prompt window. 4. Run a Chkdsk scan by opening a command prompt as described in the solution above. Enter this disk command and press the following Return key: chkdsk /f C: Press the keyboard key to confirm. YRestart Windows to start the chkdsk scan. 5. Rename the SoftwareDistribution and Catroot2 folders Open a command prompt with elevated permissions as described in the first three steps of solution three. Enter these four different commands and press Enter respectively: Net Stop bitsNet Stop wuauservNet Stop appidsvcNet Stop cryptsvc Rename the SoftwareDistribution folder by entering this command and press: Enter: Ren %systemroot%SoftwareDistribution SoftwareDistribution.bak To rename catrook2 Enter this Ren command and press Return. Ren %systemroot%system32catroot2 catroot2.bak Enter and execute these four separate command prompt commands: Net Start bitsNet Start wuauservNet Start appidsvcNet Start cryptsvc Restart Windows from the Start menu. 6. To edit the registry press the Windows X hotkey and select Run on the menu. Enter this text in the Run box and click OK: regedit and then go to the UsoSvc key at this registry location: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsoSvc Double-click the Start DWORD shown directly below. To delete the current value, enter 2 in the data box. Then press OK to exit the window. Repeat steps four through six for the Start DWORD in the following registry key location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WaaSMedicSvcHKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv7. Roll Windows back to the restore point and bring up the Run attachment. Type this command in the Open box and click OK: rstrui If the option is available, select Select a different restore point and click the Next button. Then, if possible, choose a restore point before you got the "An error occurred" error on your PC. Alternatively, select the earliest available date. Select Next and Finish options to roll back Windows. 8. Press the Windows I key combination to reset the window. Click Recovery on the opened Settings app. Press the Reset PC button. Select Keep my files in the Reset this PC window. Click on your preferred cloud download or local reinstall option. Press the Next button and select Reset Complete. After resetting the platform, you will need to reinstall any software that did not come pre-installed with Windows 11/10. Therefore, this is a last resort solution if none of the other potential fixes resolve the "Something went wrong" error. Can I install Windows 11/10 updates manually? You can manually download Windows 11/10 patch updates from the Microsoft Update Catalog and install them. However, doing so may not resolve the Windows Update: Something went wrong error. However, you can update Windows 11/10 manually like this. Open the Microsoft Update Catalog home page. Enter KB Windows Update Code in the search box and click on the Search button. Click on the Download option to update. Right-click on the download link and select Save link as in the context menu. Select the folder to download to and select the save option. Click the File Explorer taskbar button shown in the image below and open the folder where the update package is saved. Double-click the updated MSU file to install it. Note that you can only download and install patches from the Microsoft Update Catalog, not build updates. However, you can still update Windows 11/10 to the latest version without setting it up using the media creation tool.
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