Windows 11 keeps crashing: 11 fixes

Knowing where to start troubleshooting can be a chore, but we've put together some steps you can take to fix a crashed Windows 11 PC below.

1. Basic Troubleshooting Fixes when Windows 11 Keeps Crashing

Before delving deeper, you can try these basic troubleshooting steps to resolve the issue.

First, try shutting down Windows 11 completely, unplugging any external devices, and then turning your PC on again to see if it crashes. Plug in one peripheral at a time to shrink troublesome peripherals.

If you are still having problems, try a clean boot with only minimal startup applications and drivers loaded. If Windows is unstable internally and crashes before reaching the login screen, boot Windows 11 into Safe Mode instead.

2. Check for updates

If your system crashes, Microsoft may provide an update with a bug fix to mitigate the problem.

You can manually check for Windows 11 updates by opening Start > Settings > Windows Update and clicking the Check for Updates button.

It’s also important to check for updates from your PC manufacturer. Find the OEM update application (if available) and check for system and hardware updates. If there is no OEM update application, check the manufacturer's support site to download system updates.

#3. Check System Memory (RAM)

One of the internal hardware issues could be a RAM problem in your PC. Windows has a built-in memory diagnostic tool that can be used to check for problems.

To run the Windows Memory Diagnostic Tool, use the following steps:

1. Use the keyboard shortcut Windows key RStart Run dialog box, type mdsched.exe, and then click OK.

2. When the Windows Memory Diagnostic tool opens, click the Restart now and check for problems option at the top.

After the PC restarts, it will boot into the diagnostic tool and check your RAM for problems.

If you are looking for a third-party utility, check out Memtest86 to test for RAM corruption.

Note: If you installed RAM manually in your PC, please double check that it is installed correctly.

4. Update Hardware Drivers

The hardware drivers on your system may be out of date. If you encounter a blue screen error, pay attention to any mention of specific hardware so you know where to start looking.

It's also a good idea to open Device Manager and check for errors. To check Device Manager, use the following steps:

1. Click the Start button, type Device Manager, and then click on the top result.

2. When Device Manager opens, scroll down the list and look for the Red or Yellow warning notify. If you find a faulty device, update the device driver by letting Windows find it automatically, or check the device manufacturer's site and install it manually.

5. Check for malware

Viruses and other malware can cause Windows 11 to crash. Windows Security (formerly Windows Defender) is built into Windows 11 and scans your system in real time, but nothing is 100% effective.

You can run a malware scan manually using the following steps:

1. Click the Start buttonor press the Windows key, type windows security and select the top result.

2. When the Windows Security app starts, select Virus & Threat Protection from the left and click Quick Scan button.

3. If it doesn't detect anything, you may want to do a deeper scan. Click the Scan Options link and select Full Scan or Microsoft Defender Offline Scan, then click the Scan Now button. Note that more in-depth scans will take longer to complete, but they'll be worth the wait if stubborn malware has infected your system.

Whether or not the Windows Security app finds malware, you may want to get a second opinion. Run a scan using a free security app like Avast or AVG AntiVirus. Of course, if you have a paid software suite, you'll want to use it to run scans.

6. Overheating Issues

If your Windows 11 PC overheats, it may crash. It's actually a protection mechanism for Windows that shuts itself down when it overheats to avoid component damage.

To avoid heating issues on your desktop, make sure it has adequate ventilation and that the fan is working properly. Use canned air to clean it out and make sure there's no dust. Also, if you built a PC, check to see if the heatsink is loose.

If you are using a laptop, try to keep it away from surfaces such as blankets or leave the fan port on your lap for too long. Also, don't leave your laptop running all the time and carry it in a backpack or other bag.

7. Fix software conflicts

If you find Windows 11 crashing after running a specific application, update or uninstall it. Updates may bring important bug fixes, but if the app is poorly made, you may be able to fix any system instability issues by simply removing it.

Update Microsoft Store app

To update the Microsoft Store app, do the following:

1. Launch Microsoft Store and click on the left Library icon in the panel.
2. Click the Get Updates button to check for app updates, then click the Update All button to install them.

#Other Win32 desktop applications you own can be updated within the application. Every app is different, but generally you'll want to look for Settings > Updates or About > Updates to get the latest version. Uninstall an appTo uninstall an app on Windows 11, do the following:

Click

Start > Settings > Apps > Apps & Features

and search for the problematic app.

1. Select the three-dot button next to the application and select
Uninstall from the menu.

Click Uninstall

again to verify.

#When you uninstall an application through Windows, there are still residual applications in the system folders and registry. To remove all traces of it, check out how to completely remove software on Windows.

After the application is uninstalled, check if Windows still crashes. If not, you may want to try reinstalling the app.

8. Run DISM and SFC scans

The reason why your Windows 11 PC keeps crashing could be due to corrupted system files. You can fix it using the SFC and DISM tools included with your operating system. These utilities will scan Windows for corrupted system files and replace them.

To run these tools, use the following steps:

Right-click the

Start

button and select

Windows Terminal (Admin) from the menu .

Enter the following command in the terminal and press Enter

:

2. DISM /Online /Cleanup-Image /RestoreHealth

DISM Once the scan is complete, run the following command:

sfc /scannow

Please note that these scans take a while to run , so you may want to take a break from the computer while they are finished. Once done, restart Windows 11 and see if your PC still crashes.

9. Reset your PC to factory settings

One of the utilities included in Windows 11 is the Reset This PC feature. It will roll your device back to factory settings and you can choose to keep or discard your data.

To perform a PC reset, use the following steps:

Open

Start > Settings > System > Recovery

and click

Reset PC
1. button.

Choose the type of reset you want to perform - keep your files (you might want to) or delete everything and start over.

#Follow the on-screen instructions and wait for your PC to reset to working condition. For step-by-step instructions, read our tutorial on resetting Windows 11 to factory settings.

10. Recovering Windows 11 from a Restore Point

If your PC starts crashing at some point, maybe after installing a bunch of software, you can recover it from a restore point. It's important to know that the System Restore feature is not enabled by default. You have to open it and create a restore point. So, if you have one, the good news is that you can use it to restore your system to working condition.

1. Click the Start button, type restore point, and select the top result.
2. When the "System Properties" window appears, click the "System Restore" button.

3. Navigate through the Restore Point Wizard and select the restore point you want to use.

#The Restore Point utility applies changes to your system and restores it to a working state. Remember, your computer will restart during this process.

11. Restore Windows 11 from a System Image Backup

Restore points are not the only way to restore Windows. If you created a system image backup before the crash started, you can use it to restore your PC.

To use this option, you need to have a USB installation drive or a Windows 11 USB recovery drive to boot Windows 11 into its recovery environment.

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