Home >Common Problem >Apple delays in-app account deletion requests, expands IAP exception for group services
Apple has delayed enforcement of some rules that were scheduled to take effect on January 31. During the first lockdown of 2020, Apple allowed apps offering live group services to use payment methods other than in-app purchases. This exception was introduced to help businesses trying to adapt to pandemic life. Citing the recent resurgence of COVID, this exception has now been extended through June. Apple has also delayed a previously announced rule requiring apps to offer simple in-app account deletion.
Regarding the exception for online group activities, this is the second time Apple has extended the exception implementation date. The change in guidance was initially introduced as Apple faced criticism for strictly enforcing its 15-30% commission rule during the first wave of coronavirus, at a time when businesses were already struggling to transition from offering in-person events to virtual alternatives .
The account deletion rules listed will force apps to provide easy-to-find account deletion options within the app. Apple said the action should completely delete the user's account and all personal data. The initial deadline to implement the rule was at the end of January. Apple said it is giving app publishers and developers more time because it recognizes the complexity of delivering this feature.
It has become a trend for Apple to announce App Store rule changes and deadlines, only to have their implementation delayed multiple times. In some cases, it abandoned rule changes entirely after receiving feedback from developers. Last year, for example, App Tracking Transparency launched in April 2021 after initially targeting September 2020.
Perhaps most notably, in 2017, Apple announced that it would soon require developers to use HTTPS for all network calls within their apps. However, fast forward to today and this is still not mandatory as it is clear that many applications cannot reasonably comply due to technical barriers.
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