Solution to the problem that the computer does not respond when the mouse is plugged in: First, in Windows, right-click the Start menu bar and select Device Manager; then find the Universal Serial Bus Controller, double-click to expand it; then select USB Root Hub, and Click on the Power Management option; finally, in the Power Management panel, turn off Allow the computer to turn off this device to save power.
#The operating environment of this article: Windows 10 system, Dell G3 computer.
Because the notebook is set to power-saving mode, USB cannot support hot-plugging. Therefore, in the device manager, set off "Allow the computer to turn off this device to save power" to solve the problem.
1. In Windows, right-click the start menu bar and select Device Manager in the drop-down menu.
#2. After entering the Device Manager window, find the Universal Serial Bus controller in the list below and double-click to expand it.
#3. Double-click to expand the list and select the USB Root Hub option.
4. After entering the USB Root Hub option, click the power management option above.
#5. In the power management panel, turn off Allow the computer to turn off this device to save power, and the problem can be solved.
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