微信是一个天生的CRM系统,但是他缺少了在线客服功能,虽然官方提供了客服接口,但是很多人还没有明白太是用来做什么的。最近由于公司的需要做了一套在线客服,这样就可以打通了和用户沟通的瓶颈了,这样可以让我们和粉丝更好的进行沟通。
其实微信你完全可以想想成一个类似于QQ在线聊天工具,这样是我们要做的重点,将微信做成一个类似于QQ的IM,当然这些功能实现是任何公众号都可以的。不需要你有高级接口,只需要你是一个公众号即可
1、当公众平台收到消息时最近用户列表会自动闪烁,并将用户放在第一个
2、直接在该页面可以和用户直接进行即时聊天,让微信成为客服系统,让微信成为你的销售利器
3、可以和你公众号里的每一个用户及时沟通,右侧的用户列表可以显示你所有的粉丝
4、说白了和你的QQ聊天是一样。
5、干技术的不懂的销售,能说的就这么多。

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