"Power and Sleep" -> "Other Power Settings" -> "Choose what the power button does"; then click " Change settings that are currently unavailable" and uncheck "Enable fast startup"; finally click on Power Options to shut down."/> "Power and Sleep" -> "Other Power Settings" -> "Choose what the power button does"; then click " Change settings that are currently unavailable" and uncheck "Enable fast startup"; finally click on Power Options to shut down.">
Home >Common Problem >What to do if the computer won't shut down
What should I do if the computer does not shut down?
Right-click the Start button in the lower left corner of the computer.
Click "Settings".
Click "System".
Click "Power & Sleep".
Click "Additional Power Settings".
Click "Choose what the power buttons do."
Click "Change settings that are currently unavailable".
Uncheck "Enable Fast Startup".
Click "Save Changes".
Return to the desktop and click Start in the lower left corner.
Click on the power option and shut down.
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