Home > Article > Operation and Maintenance > Why does ipv4 and ipv6 show not connected?
The reason why ipv4 and ipv6 are not connected is because some optimization software is installed on the computer and the "optimization" or "junk cleanup" operation is performed, which causes the driver of the wireless network card to be damaged. The program is disabled or missing.
Solution:
We only need to uninstall the installed optimization software and reinstall the wireless network card driver.
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