What should I do if only the Microsoft icon is displayed when the surface is turned on?

What should I do if only the Microsoft icon is displayed when the surface is turned on?

It is because the system is faulty. The specific solution is as follows:

1. Press F8 when booting and select "Last Known Good Configuration" and press Enter to repair.

2. If the fault persists, please use the system restore that comes with the system to restore it to the time when the fault did not occur (if the normal mode recovery fails , please boot and press F8 to enter safe mode and use system restore).

#3. If you cannot enter safe mode, perform system restore. You can press F8 on boot to enter "Safe Mode with Command Prompt" and press Enter. You can enter C:\Windows\system32\restore\rstrui command in the command prompt and press Enter (take the system drive letter as C drive as an example). Similarly You can also open the system restore operation interface to achieve system restore.

4. If the fault persists, use the system disk to repair it, open the command prompt and enter SFC /SCANNOW and press Enter (there is a space between SFC and /), and insert the original system Disk repair system, the system will automatically compare and repair.

#5. If the fault persists, it is recommended to reinstall the operating system.

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