Solved! File Explorer Jumps to Top of Folder Windows 10/11

Are you dealing with the issue where File Explorer jumps to top of folder on its own? If yes, you’ve come to the right place. Check out this MiniTool guide for easy solutions and step-by-step instructions.

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File Explorer Jumps to Top of Folder

“Windows 11 File Explorer jumps to top when scrolling. When I am scrolling through a long list of project files, if I don’t pick a folder or keep scrolling, the display will jump back up to the top and I have to start all over again.”learn.microsoft.com

File Explorer is an essential tool in the Windows system for organizing and managing files and folders. However, many users have reported a frustrating issue: File Explorer jumps to top of folder automatically.

This happens when you are browsing a file or folder in the middle or lower part of the window, and without any manual action, File Explorer suddenly scrolls to the top, interrupting your view. If you are struggling with File Explorer scrolling on its own frequently, keep reading to find simple and effective solutions.

How to Fix if File Explorer Jumps to Top Windows 10/11

Way 1. Restart File Explorer

When encountering simple Windows Explorer bugs, such as automatic scrolling, restarting it is the most commonly used solution. This process helps clear the cache and resolve temporary errors.

Step 1. Right-click the Start button and choose Task Manager.

Step 2. Select Windows Explorer and click Restart.

Way 2. Change Folder Options

Turning off several options in Folder Options can reduce the constant updating of the file list and thus solve the problem of automatic scrolling in File Explorer. Follow the steps below.

Step 1. In File Explorer, go to the View tab, and click Options.

Step 2. In the new window, under Privacy, untick the following options:

• Show recently used files in Quick access
• Show frequently used folders in Quick access

Step 3. Click Apply > OK to save the change, and then check if the issue of File Explorer scrolling on its own is resolved.

Way 3. Change Accent Color Settings

Automatic accent color may lead to frequent visual changes, which may cause display problems in File Explorer. You can solve this problem by disabling the system from automatically selecting an accent color.

Step 1. Press Windows I to open Settings.

Step 2. Select Personalization > Colors.

Step 3. In the right panel, untick the option of Automatically pick an accent color from my background.

If you are using Windows 11, you may need to select Manual instead of Automatic in the Accent color section.

Way 4. Update Windows

Another effective solution is to update Windows to the latest version. Sometimes, bugs like the automatic scrolling issue in File Explorer are caused by an outdated system version.

Kind Reminder:

Before downloading and installing any Windows updates, it is recommended to back up files or even the system in case of any accidents. MiniTool ShadowMaker can help you create file/folder backup, partition/disk backup, or system backup easily and effectively.

To update Windows, go to Settings > Update & Security > Windows Update. Then you can check for system updates and install the available ones.

Way 5. Reinstall Windows

If none of the methods above fixes the automatic jumping issue in File Explorer, you may consider reinstalling Windows. This can help resolve deep system issues by resetting all system files and settings to their default state.

Once you have your files backed up, you can perform an in-place update when you are signed in to Windows or carry out a fresh install from the Windows Recovery Environment. For detailed instructions, please read Microsoft’s official guide: How to reinstall Windows with the installation media.

Bottom Line

To sum up, typically, File Explorer jumps to top of folder due to temporary glitches, incorrect folder settings, improper system settings, and so on. You can use the methods outlined above to get rid of the problem easily.

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