How to fix the issue where adding media buttons don't work in WordPress

Recently, one of our readers reported that the Add Media button on their WordPress website suddenly stopped working.

This classic editor problem does not show any errors or warnings, which makes the user unaware why their "Add Media" button does not work.

In this article, we will show you how to easily fix the Add Media button in WordPress that doesn't work.

What causes WordPress "Add Media" button to stop working?

If you are still using the old classic WordPress editor, the Add Media button allows you to insert images, videos, and more into your blog post. However, this button may stop working.

This issue is usually caused by a conflict of scripts or stylesheets that are installed on the site or theme loaded. The default behavior of WordPress is to load all required scripts and stylesheets by combining requests.

This is usually done in the WordPress admin area for performance and speed.

The WordPress Post Editor uses JavaScript for all buttons on the screen, including the Add Media button. Conflicts may prevent JavaScript from working, thus disabling the Add Media button.

That being said, let's see how to troubleshoot and fix the Add Media button that doesn't work in WordPress.

Fixed the issue where the Add Media button in WordPress does not work

There are some troubleshooting methods when the Add Media button does not work in WordPress. Let's start by editing the wp-config.php file.

Add code to your wp.config.php file

A quick fix is ​​to add the following code to your wp-config.php file. You can do this by editing the wp-config.php file and adding this code before the "Just like this, stop editing!" line. Happy Blogging':

You can now activate the plugin one by one. After activating the plugin, just select the "Add Media" button. This will help you identify the plugin that is causing the problem.

Once you find the problem plugin, you can replace other plugins or ask the plugin author for help.

If disabling the plugin does not resolve the issue, the next step is to temporarily switch to the default WordPress theme, such as "Twenty-Twenty-One" or "Twenty-Twenty-Three".

If switching to the default theme resolves your problem, then it means your theme is causing conflict. You can then seek support from the theme author or switch to a different WordPress theme.

Once you find the root cause of the problem on the temporary site, you can apply the fix to your live WordPress site.

We hope this article helps you understand how to fix the problem that the Add Media button in WordPress does not work. You might also want to check out our list of the most common WordPress errors and how to fix them, as well as our expertly selected best WordPress plugins for managing images.

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