Top 7 Fixes for Xbox App Not Downloading or Installing on PC

Guide to troubleshoot problems with downloading or installing Xbox apps

The Xbox app is one of the commonly used apps in daily life, but sometimes it may fail to download or install. This article will guide you through this problem.

Xbox app cannot be downloaded or installed

The Xbox app allows you to play with other Xbox players, accumulate points, share your social life and more. However, if you can't download or install it on Windows 10/11, you won't be able to play games with friends, which is very frustrating. don’t worry! Every problem has a solution.

How to fix the problem that Xbox apps cannot be downloaded or installed on Windows 10/11?

If the Windows 10/11 Xbox app cannot download the game, you can try the following:

Method 1: Restart the computer

If the Xbox app doesn't work on your PC, the first thing that comes to mind should be to restart your PC.

Step 1. Close all programs and software.

Step 2. Click Power and select Shutdown .

Step 3. After turning off the power, wait for a few minutes, and then restart the computer.

Step 4. Try downloading Xbox again to see if the Xbox download is still stuck. If it's still stuck, try the next method.

Method 2: Run SFC scan

If the Xbox app still doesn't work on your PC, make sure the System File Checker tool helps you find and repair corrupted system files.

Step 1. Enter cmd next to the magnifying glass icon to display the command prompt .

Step 2. Right-click it and select Run as administrator .

Step 3. Enter sfc /scannow in the black command window and press Enter .

Step 4. After the process is completed, restart your computer.

Method 3: Run the troubleshooter program

You can also use the troubleshooting feature to fix issues that the Xbox app cannot be downloaded or installed.

Step 1. Open Update and Security in Settings and click Troubleshoot .

Step 2. At the bottom of this page, click Other Troubleshooter .

Step 3. Scroll down to find the Windows Store app and click on it.

Step 4. Click to run the troubleshooter .

Step 5. Follow the instructions that appear.

Method 4: Clear the Microsoft Store cached data

Many applications (such as Xbox) rely on the Microsoft Store to function properly. Therefore, it is crucial to keep it running properly. You can follow these steps to resolve the problem that the Xbox app cannot be downloaded or installed:

Step 1. Press Win R key at the same time to start the run box.

Step 2. Paste wsreset.exe in the box and press Enter .

Step 3. After you complete this process successfully, restart your computer to check if the Xbox installation and download process is still loading.

Method 5: Reset Xbox app package

To fix the issue where the Xbox app cannot be downloaded or installed, you can also reset the Xbox package on your computer.

Step 1. Enter Powershell in the search box to run Windows PowerShell.

Step 2. Copy and paste the following command into the pop-up window and press Enter .

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml”}

Step 3. This process will take several minutes, please be patient. Run Xbox again to see if the Xbox app still fails to install the game.

Method 6: Check Windows Update

Outdated Windows versions can seriously affect the performance of any software, so you should update them in time.

Step 1. Open Settings and select Update and Security .

Step 2. In this interface, click Windows Update .

Step 3. Click Check for Updates to see if you need to install a newer Windows version.

Step 4. If a newer version is found, click Install Now and the system will download and install it for you.

Step 5. Restart your computer to see if the problem that the Xbox app cannot be downloaded or installed has been resolved.

Tip: There is an article that mainly introduces how to check, update, download and install the latest Windows version - update Windows 11/10 to download and install the latest updates

Method 7: Use license service scripts

Step 1. Create a new notepad.

Step 2. Copy and paste the following text into it.

 echo off
net stop clipsvc
if "%1"==" " (
echo ==== BACKING UP LOCAL LICENSES
move %windir%\serviceprofiles\localservice\appdata\local\microsoft\clipsvc\tokens.dat %windir%\serviceprofiles\localservice\appdata\local\microsoft\clipsvc\tokens.bak
)
if "%1"=="recover" (
echo ==== RECOVERING LICENSES FROM BACKUP
copy %windir%\serviceprofiles\localservice\appdata\local\microsoft\clipsvc\tokens.bak %windir%\serviceprofiles\localservice\appdata\local\microsoft\clipsvc\tokens.dat
)
net start clipsvc

Step 3. Save the text file as license.bat.

Step 4. Open the command prompt as administrator.

Step 5. This script will uninstall Xbox, so download it in the Microsoft Store.

Tip: We haven't tested whether this script works for full versions of Windows 10 and Xbox, but it's worth a try.

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