Windows Server 2022 KB5034129 Crashes Browsers

Windows Server 2022 KB5034129 update causes the browser white screen to crash? This article provides several solutions.

Windows Server 2022 KB5034129 update causes browser white screen problem

Many users have reported that the KB5034129 update for Windows Server 2022 (the February 2024 routine update) has caused white screen issues in browsers such as Microsoft Edge, Chrome, and Firefox, as well as some applications. These browsers and applications (such as Adobe) display a blank window when they open. Windows Latest testing also confirmed this problem.

On January 9, Microsoft released the KB5034129 update for Windows Server 2022 based on Windows 10, which contains several improvements and fixes issues affecting Intune or hybrid join devices. It also resolves an error that causes Microsoft Excel to be unresponsive when trying to share Excel tables to Outlook as PDFs.

Although this update is a mandatory update, many companies quickly installed it to resolve the Wi-Fi adapter issue. However, users reported that the update caused blank white pages to be displayed when browsers such as Microsoft Edge, Google Chrome, and Mozilla Firefox are opened.

One user reported high CPU usage and multiple Edge and Windows error reporting processes, causing disk space to be filled in some of their terminal servers. For Chrome browsers, attempts to fix this issue, including updating VMWare Tools and reinstalling Chrome, were not successful. The only effective solution is to remove the problematic update. According to a bug post on the Mozilla forum, this issue also affects Firefox.

How to fix the problem of browser white screen in Windows Server 2022 after installing KB5034129

You can try the following ways to resolve this issue: Delete the .exe file in the Registry Editor or use PowerShell. In addition, you can uninstall the KB5034129 update directly.

Method 1: Delete the .exe file in the registry editor

Some users found that deleting the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\chrome.exe can resolve this issue.

Warning: Incorrectly deleting registry keys may cause system problems. It is recommended to back up the registry before the operation.

Method 2: Use PowerShell to delete .exe files

You can open PowerShell and run the following command: reg.exe delete "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\chrome.exe" /f delete the .exe file. This can also fix the problem that the Windows Server 2022 KB5034129 update causes the browser white screen to crash.

Another way is to rename chrome.exe to something like chrome_test.exe without restarting.

Method 3: Uninstall KB5034129

If your Web browser or application appears white after installing KB5034129 in Windows Server 2022, this update is the reason. You can uninstall it to fix this issue.

Other issues in KB5034129

Additionally, some users reported installation issues with KB5034439 and KB5034129, encountered error code 0x80070643, and even encountered problems during the installation of security patches on newly built Server 2022 VMs.

This problem seems to be related to recovery partitions with insufficient storage space. Therefore, you can resolve this problem by increasing the partition size or using PowerShell scripts (found on the Windows 10 channel of the Discord server) provided that after installing the secure operating system dynamic update from the Microsoft update directory. This script applies a security operating system update and fixes patch installation errors by reconfiguring BitLocker.

If necessary, try to recover lost files using MiniTool Power Data Recovery

If your files are lost for some reason, you might consider using MiniTool Power Data Recovery to recover your files.

This data recovery tool can help you recover files from internal hard drives, external hard drives, SSDs, USB flash drives, SD cards, memory cards, USB disks, and more. You can first try the free version of this software to scan your drive and check if this tool can find the files you want.

This software can recover lost or deleted files as long as they are not overwritten by new data.

Summarize

Now, you should know what you can do if the Windows Server 2022 KB5034129 update causes the browser to crash. We hope these methods can help you solve this annoying problem.

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