Wake-on-LAN (WOL) troubleshooting for Windows 10/11 PCs (HP, ASUS, Dell)
This guide addresses common Wake-on-LAN (WOL) issues on Windows 10 and 11 systems, providing solutions for HP, ASUS, and Dell PCs. WOL allows you to remotely power on your computer via your network.
Understanding Wake-on-LAN
WOL is a networking standard enabling a computer to power on from a low-power state upon receiving a network signal. This is particularly useful for remote access.
Troubleshooting Steps:
1. Enable Wake-on-LAN Settings:
- Device Manager: Access Device Manager (right-click Start Menu > Device Manager).
- Network Adapter Properties: Expand "Network adapters," right-click your Ethernet adapter, and select "Properties."
- Advanced Tab: Navigate to the "Advanced" tab.
- Enable WOL Options: Enable "Shutdown Wake-On-LAN," "Wake on Magic Packet," and "Wake on pattern match." Set "WOL & Shutdown Link Speed" to "10 Mbps First."
- Disable Power-Saving Features: Disable "Energy-Efficient Ethernet" and "Green Ethernet."
- Save Changes: Click "OK."
2. Configure Power Management Settings:
- Ethernet Adapter Properties: Open the "Properties" window for your Ethernet adapter.
- Power Management Tab: Go to the "Power Management" tab.
-
Enable Wake-up Options: Check these three boxes:
- "Allow the computer to turn off this device to save power"
- "Allow this device to wake the computer"
- "Only allow a magic packet to wake the computer"
3. Disable Fast Startup:
Disabling Fast Startup ensures network adapters remain powered even when the PC is off.
-
Power Options: Open Power Options (Win R >
powercfg.cpl
> OK). - Power Button Settings: Click "Choose what the power buttons do."
- Uncheck Fast Startup: Uncheck "Turn on fast startup (Recommended)."
- Save Changes: Click "Save changes."
4. Disable NetBIOS over TCP/IP:
Incorrect NetBIOS settings can interfere with WOL.
-
Network Connections: Open Network Connections (Win R >
ncpa.cpl
> OK). - Adapter Properties: Right-click your network adapter and select "Properties."
- TCP/IPv4 Properties: Double-click "Internet Protocol Version 4 (TCP/IPv4)," then click "Advanced."
- Disable NetBIOS: Go to the "WINS" tab and select "Disable NetBIOS over TCP/IP."
- Save Changes: Click "OK."
5. Turn Off Link State Power Management:
- Power Plan Settings: Search for "Edit power plan" and open the control panel.
- Advanced Power Settings: Click "Change advanced power settings."
- PCI Express Settings: Expand "PCI Express > Link State Power Management" and set to "Off."
- Apply Changes: Click "Apply" then "OK."
6. Restart TCP/IP NetBIOS Helper Service:
Ensure the TCP/IP NetBIOS Helper service is running.
- Services: Search for "Services" and open it.
- TCP/IP NetBIOS Helper: Locate "TCP/IP NetBIOS Helper," double-click, set "Startup type" to "Automatic," and start the service if necessary.
7. Edit Windows Registry (Use Caution!):
Back up your registry or create a system restore point before proceeding.
-
Registry Editor: Open Registry Editor (Win R >
regedit
> OK). - Find S5WakeOnLAN: Search for "S5WakeOnLAN" and set its "Value data" to 1.
- Find PowerDownPll: Search for "PowerDownPll" and set its "Value data" to 0.
- Restart PC: Restart your computer.
8. Update BIOS:
Consider updating your BIOS as a last resort. Back up your data before attempting a BIOS update. Consult your motherboard or PC manufacturer's website for instructions.
If these steps don't resolve the issue, further investigation may be needed, potentially involving network hardware or driver problems.
The above is the detailed content of Is ASUS/Dell/HP Wake on LAN Not Working? Fix It Now!. For more information, please follow other related articles on the PHP Chinese website!

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