How to Fix Remote Desktop Stuck on Please Wait on Windows?

Remote desktop connection is stuck in the "Please wait" interface? Windows 11/10 System Repair Guide

When using Windows 11/10 Remote Desktop Connection, you may experience issues stuck on the Please Waiting interface. This article will introduce several effective ways to solve this problem.

Remote Desktop feature allows you to connect to another computer remotely without additional software. Recently, some users have reported being stuck in the remote desktop connection "Please wait". Here are some solutions:

Related readings:

• Remote Desktop cannot be copied and pasted? Fix it now!
• 【9 methods】Fix the problem of remote desktop black screen on Windows 11/10

Method 1: Terminate the RDP client process

Sometimes, if you disconnect and your computer goes to sleep, you may experience the "Please wait" problem in your remote desktop. You can try to terminate the RDP client process and restart it. The steps are as follows:

1. Enter "cmd" in the search box and select "Run as administrator".
2. Enter the command taskkill /f /im msrdc.exe and press Enter.
3. After that, restart your computer and RDP client to see if the problem has been resolved.

Method 2: Reset the RDP session

If the above method does not work, you can try resetting the RDP session. The steps are as follows:

1. Enter Windows PowerShell in the search box and select Run as administrator.
2. Enter the following commands in turn and press Enter after each command:

• query user /server:[您的服务器名称]
• reset session [会话ID] /server:[您的服务器名称]

Method 3: Perform a clean startup

Program conflicts may also cause the remote desktop to be stuck in "Please wait". You can try to perform a clean boot. The steps are as follows:

1. Press Windows R to open the Run dialog box and enter msconfig .
2. Go to the General tab and click Selective Startup to make sure both Load System Services and Load Startup Items are selected.
3. Click the Services tab, select Hide all Microsoft services, and then select Disable all.
4. Go to the "Start" tab, click "Open Task Manager" to disable all applications you do not use.
5. Click OK and Apply to restart your computer.

Method 4: Modify the registry key

Modifying the registry key can solve the problem of "Remote Desktop stuck in please wait".

1. Press Windows R key to open the Run dialog box, enter regedit and click "OK" to open the Registry Editor.
2. Enter the following path:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services

3. Right-click the fSingleSessionPerUser value, select the "Delete" button, and then click "OK".

Method 5: Check Group Policy Settings

Next, you need to check if the wrong group policy is set, causing the "Remote Desktop stuck please wait" problem.

1. Press Windows R to open the Run dialog box, enter gpedit.msc and click "OK" to open the Group Policy Editor.
2. Enter the following path:

计算机配置> 管理模板> Windows 组件> 远程桌面服务> 远程桌面会话主机> 连接

3. Double-click the “Limit Remote Desktop Service Users to a Single Remote Desktop Service Session” setting.
4. Select the "Unconfigured" option and click the "OK" button.

Summarize

This article describes how to fix the "Remote Desktop stuck in please wait" issue. If you encounter the same error, try these solutions. Hope this article helps you.

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