How to Remove the Trojan: HTML/Phish!pz? A Full Guide Here

This guide helps remove the Trojan HTML/Phish!pz, a virus flagged by antivirus software like Windows Defender and Malwarebytes. This Trojan compromises data security and system stability, potentially leading to crashes. Data backup is crucial before attempting removal. MiniTool ShadowMaker is suggested for this purpose.

Understanding Trojan HTML/Phish!pz

Trojan HTML/Phish!pz is detected by various antivirus programs, often interfering with processes like Windows backup and restore. Its presence indicates a serious threat requiring immediate action.

Virus Removal Steps

Method 1: Identify and Terminate Suspicious Processes

1. Open Task Manager (right-click system tray).
2. Identify processes consuming excessive resources or appearing suspicious.
3. Right-click the suspicious process, select "Search online" to check its reputation.
4. If malicious, right-click, select "Open file location," and delete associated files and folders. Clean any related registry entries.

Method 2: Uninstall Malicious Software and Run a Full Scan

1. Recall any recently installed programs from untrusted sources. Uninstall them immediately.
2. Run a full system scan using Windows Security (Settings > Update & Security > Windows Security > Virus & threat protection > Scan options > Microsoft Defender Offline scan > Scan now).

Method 3: Reset Your Browsers

Resetting your browser (Chrome example) removes potentially malicious extensions:

1. Open Chrome, click the three-dot menu, and select "Settings."
2. Click "Reset settings," then "Restore settings to their original defaults > Reset settings."

Consider separately removing extensions and clearing browser caches for a more thorough cleaning.

Method 4: Delete Temporary Files

Deleting temporary files can sometimes resolve false positives:

1. Press Win R, type %temp%, and press Enter.
2. Delete all files and folders within the temporary directory.

Method 5: System Reset (Last Resort)

If other methods fail, a system reset is necessary:

1. Go to Settings > Update & Security > Recovery.
2. Click "Get started" under "Reset this PC."

Data Protection

Prioritize backing up crucial data using software like MiniTool ShadowMaker to prevent data loss during the removal process. After removal, restore your backed-up data. Remember to practice safe computing habits to prevent future infections.

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