How to Fix We're Sorry but Excel Has Run Into an Error

I was unable to open an Excel file when I encountered the prompt "Sorry, Excel encountered an error"? This article will guide you through this problem.

Question: "Microsoft Excel pops up a warning prompt 'Sorry, Excel encountered an error that caused it to not work properly. Therefore, it is necessary to close Excel. Do you want us to fix it now?' How to solve it? My work requires Excel and Word, and the existing files cannot be opened, please help!"

Microsoft Excel is a spreadsheet editor developed by Microsoft for data analysis and program management. However, the error "Excel encountered an error" prevents you from opening the Excel file.

This problem may be caused by incompatible add-ins, corrupt Office installation files, and other reasons. You can try the following method to resolve this error.

Fix "Excel encountered error" in Windows system

Method 1: Run Excel in safe mode

If a crash or hang occurs while trying to open or save Excel, running it in safe mode will be an effective troubleshooting solution. Safe mode allows you to turn on Excel under restricted conditions to identify add-ins or extensions that may cause problems at startup.

How to run Excel in safe mode? Please follow these steps:

Step 1: Press the Windows R key combination on the keyboard to open the "Run" window.

Step 2: Type excel /safe in the Run box and click OK .

After that, a new Excel file will be opened and all add-ins will be disabled. If Excel runs well in safe mode, you can enable add-ins one by one until the error reappears, thus determining the root cause of the problem.

To enable/disable Excel add-ins, you need to go to File > Options > Add-ins and click the Go button next to the Excel Add-ins box.

Method 2: Run program compatibility troubleshooting

If the Office version is incompatible with the Windows version, Excel may not work properly. To troubleshoot this reason, you can run the program compatibility troubleshooter. This solution is more suitable for users who use older versions of Windows such as Windows 7/Vista/XP.

Step 1: Type "Run Programs written for earlier versions of Windows" in the Windows search box, and then click it.

Step 2: When you see the following window, click Next to continue.

Step 3: Select Excel from the program list and click Next .

Step 4: You can choose to try the recommended compatibility settings or resolve the issues you are experiencing based on your situation.

Method 3: Fix Microsoft Office

An incomplete or corrupt Office installation may also trigger an "Excel encountered an error" error message. Windows allows you to repair Office without downloading other repair applications.

Step 1: Right-click the Start button on the taskbar and click Apps and Features Options.

Step 2: Locate Microsoft Office from the program list, then click it and click Modify .

Step 3: In the new window, select Quick Repair or Online Repair according to your needs. Then click Repair .

Method 4: Reinstall Office

The last way to resolve the "Excel encountered errors" issue is to reinstall Office. It is recommended to download and install the latest version of Office for better performance.

The following articles may be helpful:

• How to download and install Office 2021 for PC/Mac
• Get Microsoft Office for Windows 10 for free download
• Microsoft Office 2024 Preview Download and Install

Summarize

This article explains what to do when encountering a "Sorry, Excel encounters an error". I hope the above method can help you restore the normal state of Excel.

The above is the detailed content of How to Fix We're Sorry but Excel Has Run Into an Error. For more information, please follow other related articles on the PHP Chinese website!