How to Fix the One RAM Slot Not Working Issue? Fixed!

Only one memory slot won't work? don’t worry! This article will analyze the various causes of this problem and provide multiple solutions.

Causes that cause a single memory slot to not work

This problem may be caused by a variety of factors, affecting system performance. First, let's find out the possible reasons:

• Memory and motherboard compatibility issues
• Memory or motherboard physically corrupted
• Memory module installation error
• CPU or BIOS issues
• Memory slot dust or debris
• Hardware failure

For these issues, the following methods provide detailed steps:

Solution

Method 1: Check for physical damage

If only one memory slot does not work, first check if the memory slot and memory stick themselves are scratched or tear-out. Please turn off the computer first and remove the memory stick from the affected slot. If there is obvious physical damage, please replace the faulty memory stick. If you cannot operate it yourself, please seek help from professional and technical personnel.

Method 2: Clean the memory stick and memory slot

Dust and debris buildup may cause the memory slot to not work. Turn off the computer, unplug it, and remove the memory stick from the motherboard. Clean the memory slots and memory sticks with a soft lint-free cloth. For more cleaning methods, please refer to: How to clean the memory stick?

Method 3: Reinstall the memory stick

Check that the memory stick is installed correctly. Turn off the device, unplug it, and then carefully reinstall the memory module. Make sure it is inserted correctly and locked in place.

Method 4: Replace the memory stick

To determine if the problem is related to the memory module itself, the memory module can be swapped - the memory stick in slot 1 is installed to slot 2 and vice versa. After the operation is complete, start the device and check if the memory is working.

Method 5: Use Windows Memory Diagnostic Tools

Windows Memory Diagnostic Tools can fix some memory problems. You can try to fix it using this built-in tool.

Step 1: Enter "Windows Memory Diagnostics" in the search bar and open it.

Step 2: Select “Restart now and check for problems (recommended)”.

Windows will automatically run this tool and you can follow the prompts to complete it.

Method 6: Update the BIOS

Updating the BIOS is another way to solve the problem that a single memory slot won't work. Before you start this, it is best to back up important data. Updating the BIOS is risky and may cause system crashes or data loss.

Note: MiniTool ShadowMaker Free is a professional backup software that can back up systems, partitions, disks, or folders and files. You can also clone the HDD directly to the SSD or use the Clone Disk feature to move Windows to another drive. Download and install the software to experience more features.

Now you can check the BIOS version first:

1. Enter "msinfo32" in the search bar.
2. Open System Information.
3. Check the BIOS version and compare it with the latest version on the manufacturer's website.
4. Download and unzip the BIOS file from the manufacturer's website.
5. Copy the file to the USB flash drive.
6. Boot the computer to the BIOS screen.
7. Backup the current BIOS file.
8. Update the BIOS in Windows.

For more detailed steps, please refer to: How to update the BIOS of Windows 10 | How to check the BIOS version .

Summarize

Try the above troubleshooting method to solve the problem of "single memory slot not working". Hope this article solves your problem.

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