The "memory could not be written or read" error is a serious problem indicating a memory access issue within your operating system. This post from MiniTool Solution explores the causes and solutions for this error.
Understanding the Error
The error message, typically appearing during various operations (shutdown, browsing, gaming, etc.), might read: "The instruction at 0x000000006D1FB90D referenced memory at 0x000000006D1FB90D. The memory could not be written. Click on OK to terminate the program." This signifies a critical failure in how the OS accesses memory.
Potential Causes:
- Improper system shutdown: Abrupt power loss or forceful shutdowns can corrupt memory.
- Conflicting software: Third-party programs or services might interfere with memory allocation.
- Corrupted system files: Damaged system files can disrupt memory management.
- Faulty RAM: Defective memory modules are a common culprit.
- Low virtual memory: Insufficient virtual memory can lead to allocation failures.
Troubleshooting Steps:
1. Proper Shutdown Procedures: Always ensure all applications are closed before shutting down your PC to prevent data corruption.
2. Repairing Corrupted System Files: Use the System File Checker (SFC) and Deployment Image Servicing and Management (DISM) tools.
- Open Command Prompt as administrator.
- Run
sfc /scannow
and press Enter. - After completion, run
DISM /Online /Cleanup-Image /RestoreHealth
.
3. Performing a Clean Boot: Identify conflicting software by booting Windows with minimal drivers and programs.
- Open the Run dialog (Win R), type
msconfig
, and press OK. - In the Services tab, check "Hide all Microsoft services" and click "Disable all."
- In the Startup tab, open Task Manager and disable all startup programs.
- Save changes and restart your computer.
4. Running Windows Memory Diagnostics: Detect faulty RAM.
- Open the Run dialog (Win R), type
mdsched.exe
, and press Enter. - Choose "Restart now and check for problems (recommended)."
5. Increasing Virtual Memory: Allocate more virtual memory to supplement physical RAM.
- Right-click "This PC," select "Properties," then "Advanced system settings."
- Go to the Advanced tab, click "Settings" under Performance, then "Advanced" and "Change."
- Uncheck "Automatically manage paging file size for all drives," select "Custom size," set initial and maximum sizes, and click "Set."
6. System Restore: Revert system changes made before the error occurred.
- Search for "create a restore point," open System Protection, and click "System Restore."
- Select a restore point and follow the on-screen instructions.
Conclusion:
The "memory could not be written or read" error is frustrating, but these solutions offer a systematic approach to identifying and resolving the underlying cause. Remember to save your work frequently to minimize data loss.
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