How to Fix ZZZ/Zenless Zone Zero Stuck on Black Screen on PC?

Solve the Zenless Zone Zero black screen problem: Windows 11/10 PC game guide

Is your Zenless Zone Zero game stuck on a Windows 11/10 computer? This MiniTool tutorial will provide a variety of simple and easy solutions to help you easily solve the problem of ZZZ black screen.

Zenless Zone Zero PC version black screen problem

Since Mihayou launched the free open world action role-playing game Zenless Zone Zero (ZZZ), its top-notch graphics, smooth combat experience, fascinating story and more have attracted many players. However, like other games, ZZZ has some problems, the most common of which is the black screen.

Related Reading: How to Check if your PC Configuration Is Able to Run Zenless Zone Zero

Normally, when this game is loaded on a Windows 11/10 computer, the game will get stuck on the loading screen and even a continuous black screen appears. There are many reasons for the black screen of ZZZ, and understanding these reasons will help solve the problem. Some common factors include:

• Network issues
• Server overload
• Software conflict
• Equipment Performance
• Game files are corrupted

So how to fix the black screen problem of Zenless Zone Zero? Here are some solutions:

1. Check your network connection

Unstable or slow network connections may prevent ZZZ from loading correctly, resulting in a black screen. So make sure you use a stable network. If you are using a Wi-Fi connection, you can try restarting your router or switching to a wired connection to fix the Zenless Zone Zero loading/black screen issue.

2. Update Windows

Problems may arise if the game is not running on an optimized system. So make sure you are running Zenless Zone Zero on your latest Windows system.

Step 1: Press Win I to open settings , go to Update & Security > Windows Update (Win10), or go directly to Windows Update (Win11).

Step 2: Check for available updates, and then start downloading and installing on your computer.

3. Run Zenless Zone Zero as an administrator

Sometimes, running games with administrator privileges can solve the problem of Zenless Zone Zero's black screen/loading screen stuck. Please follow these steps:

Step 1: Find the installation location of ZZZ, right-click the game executable file, and select Properties .

Step 2: In the Compatibility tab, select Run this program as administrator .

Step 3: You can also check to run this program in compatible mode and select the appropriate version, as well as disable full-screen optimization .

Step 4: Finally, click Apply > OK .

4. Modify game startup options (HoYoPlay launcher)

If you play ZZZ through the HoYoPlay launcher and encounter a Zenless Zone Zero black screen issue, try the following steps:

Step 1: In the launcher, click Menu (hamburger icon) > Game Settings .

Step 2: Click to open directory , right-click ZenlessZoneZero.exe to select properties , and then copy the file location.

Step 3: Then, go to the desktop , right-click on the blank area, and select New > Shortcut .

Step 4: Paste the path you copied and add \ZenlessZoneZero.exe in Windows 10. For Windows 11, add \ZenlessZoneZero.exe to the path, then add a space and add --force-d3d12 , such as "E:\ZenlessZoneZero\ZenlessZoneZero Game\ZenlessZoneZero.exe" --force-d3d12 .

Step 5: Name the new shortcut and click Done .

5. Verify game files

Corrupted game files can cause Zenless Zone Zero to black screen, so you should repair or verify game files.

In the HoYoPlay launcher: Select Zenless Zone Zero , click the menu and select Fix Now .

In the Epic Games launcher: Go to the Game Library , click the three dots below Zenless Zone Zero , and then click Manage > Verify .

6. Close unnecessary programs

Some background applications may consume a lot of system resources, causing ZZZ to be unable to run, resulting in a black screen of Zenless Zone Zero. You should close these unnecessary tasks.

Step 1: First, right-click the taskbar and select Task Manager to open Task Manager.

Step 2: In the process , select the unnecessary program and click End Task . Also, note whether you have ended the process of tasks such as Afterburner, Hwinfo, Razer Synapse, Rivatuner, or MSI Dragon Center.

Other solutions

• Update your graphics drivers
• Disable overlay
• Reinstall Zenless Zone Zero
• Disable antivirus software
• Increase virtual memory

Summarize

How to fix the black screen problem of Zenless Zone Zero on Windows 11/10 computers? Hopefully, by trying the above solution, you can easily solve this problem.

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